The Opportunity Are you a dynamic leader with a passion for retail and delivering exceptional customer experiences? A fantastic opportunity has arisen to join our team as the General Manager for our brand-new store in Luton, located in a prime position within The Mall. This store will be one of the largest in our portfolio of 23 locations, making it an exciting challenge for a motivated and experienced retail manager. Your Key Responsibilities As General Manager, you will play a pivotal role in the success of the store, leading your team to achieve outstanding results. Your responsibilities will include: Recruiting, training, supervising, and appraising staff. Managing budgets and staff schedules. Resolving customer queries and complaints with professionalism and care. Overseeing stockrooms, ensuring effective replenishment and stock control. Maintaining high standards in visual merchandising and store presentation. Liaising with colleagues and Head Office departments. Upholding exemplary housekeeping standards across the store. What Were Offering Salary: Competitive salary. Bonus: Monthly performance-related bonus potential. Benefits: Company life assurance scheme and generous staff discounts. Hours: 39 hours per week, over 5 days, with the following shift pattern: Monday: 8:00am - 4:30pm Tuesday: 8:00am - 6:00pm Wednesday: Day Off Thursday: 12:00pm - 7:00pm Friday: 12:00pm - 6:00pm Saturday: 8:00am - 6:00pm Sunday: Day Off What Were Looking For Were searching for an individual who thrives in a fast-paced retail environment and can inspire their team to achieve excellence. Our ideal candidate will: Demonstrate strong management and communication skills. Be enthusiastic, proactive, and a driven team player. Exhibit a positive, solution-focused approach. Have a genuine passion for retail and delivering exceptional service. ADZN1_UKTJ