Dakota Hotel based in Manchester City Centre are seeking
an outgoing personality to join our growing bar and grill team for the role of Bar & Grill Host to deliver exceptional service to our guests.
CONTRACT AND PAY RATE
Earnings are £13.55 per hour, paid weekly
equating to a minimum guaranteed gross annual salary of £11,273.60 (inclusive of the
anticipated tronc payment).
The role carries a permanent contract of a minimum of 16 hours per week
and typical shifts will be varied, working any 2 days out of 7 including working weekends.
PRIMARY ROLE RESPONSIBILITIES
* Managing all booking enquires and ensure a shift and memorable start to every drinking and dining experience.
* Focus on providing a Dakota welcome and farewell to all guests to the Bar & Grill.
* Work with SevenRooms and Shiji systems to have a running knowledge of all upcoming reservations and oversee billing.
* Liaise with guests ahead of time to understand guest requirements and special requests.
* Maintain a comprehensive level of knowledge of our spaces and food and beverage offering to be able to offer guests personal recommendations based on their requirements.
* Drive up-sales through service as well as sincere guest recognition.
* Consistently deliver service which shows your outgoing personality, always playing the part of host
BENEFITS
In addition to being part of a culture infused with positivity and
opportunity for ongoing development, tangible benefits you could enjoy when you
join our team include:
* 40 per cent off stays at
any Dakota
* 25 per cent off drinks and
dining at any Dakota
* Access to our Employee
Assistance Program which includes
- free private mental health support and counselling sessions
- video GP consultations and private prescription services
- access to daily rewards to be cashed out for shopping vouchers
* Access to discounted gift
card platform
* Support from our inhouse
Mental Health Champions
* Additional holiday day on
the first anniversary of your employment.
* Family-friendly flexible
working options
* Meals on duty and
uniforming
* £200 bonus to recommend a
friend to join our team
* £10 bonus every time you
are mentioned on Trip Advisor
* Free bi-annual eye testing
for users of display screen equipment
* Accredited, certified
compliance training given on employment such as in Food Hygiene, Alcohol
Responsibility, Data Protection, and Health & Safety
* Access to a suite of
external, certified resources via our Learning Management System
* Supportive continuous
professional development culture with an annual appraisal and objectives,
or a Personal Development Plan.
* Opportunities to undertake
both internal and external training courses, including potential for
in-house Apprenticeships.
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish
hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story
started with two boutique hotels on the outskirts of Edinburgh, in South
Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city
centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming
in 2025 and more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service.
We attract hard-working individuals who are passionate about working to the
highest standards and have been voted within The Caterer’s Top 15 Best
Employers in Hospitality for the last five years in a row. We were also
featured within the Top 10 employers in the 2024 Sunday Times Best Places to
Work in the UK, as well as being awarded the Spotlight Award for Best Places to
Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’, we have
award-winning internal training programmes within Dakota Academy fostering
continuous development and ongoing training. As a result, over 75% of our
leaders have been promoted internally and, for four consecutive years, a member
of our team has won a prestigious Acorn Award awarded by The Caterer to
the ‘Top 30 under 30’ in the industry, demonstrating our success in
developing talent.
Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle
Our location, 29
Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin,
close to Piccadilly Station ideally located for public transport users.
We are home to 137
luxury bedrooms, including 27 suites - the most in the city, a destination
cocktail bar with champagne room, and a brasserie style grill with private
dining rooms as well as a spectacular terrace.
APPLICANT REQUIREMENTS
The successful applicant will have/be:
* * Previous waiting or hosting experience is essential.
* A personal passion for hospitality and enthusiasm for providing an exception experience to guests.
* Be task oriented with a great pride for the work they do.
* Have strong written and verbal communication skills and organisation with attention to detail.
* You are expected to look immaculate with pristine uniforming and personal presentation.
* Previous training in responsible alcohol sales and food hygiene is favoured but not required as this training will be provided upon starting.
* * Be able to be physically active in your role, standing for much of your shift and working at pace.
* An enthusiastic individual who will promote our culture of positivity.
* Flexible with shift patterns and available around the needs of our business.
* Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team and progress within the company
APPLY
Please send us your up to date CV.
Visit our Careers page to
learn about current opportunities and find your #DreamRolesAtDakota – we’d love
to hear from you!
For more information on our luxury hotel, please visit our:
* Website
* Dakota Hotels Instagram or Dakota Manchester Instagram
*
Trip Advisor
*
Facebook page