We are recruiting for an experienced Operations Manager to join a leading real estate services firm. This is an exciting opportunity to lead operations for a prominent site, ensuring excellence in facilities management, compliance, and team leadership.
About the Role:
As the Operations Manager, you will oversee the day-to-day operations of the Ipswich site. Key responsibilities include ensuring compliance with legal and statutory requirements, identifying business opportunities, managing facilities staff and contractors, and maintaining a strong focus on sustainability and client care.
Key Responsibilities:
1. Business Development: Drive business growth by identifying opportunities and contributing to pitches and tenders.
2. Facilities Management: Manage the helpdesk and CAFM system, ensuring accurate and prompt responses to work orders.
3. Compliance: Conduct inspections and ensure all facilities meet statutory and legal standards.
4. Health & Safety: Oversee audits, risk assessments, and ensure timely completion of actions.
5. Team Leadership: Manage and develop a team of Facilities Managers and site staff, ensuring high performance and staff welfare.
6. Occupier Engagement: Act as the escalation point for site issues, ensuring effective communication and client care....