Full-Time Plymouth, IN Posted on 4/10/2022
Covid-19 Vaccination Required: Due to the nature of our field, all employees will be required to provide proof of vaccination from the Covid-19 virus.
Because we care...
At Alick's Home Medical Equipment, this isn't just a slogan. It's our guiding principle. We strive to work with our customers to ensure that we meet everyone's needs in a caring and timely manner. We do this because we think of every customer as if he or she is one of our family members.
Alick's Home Medical Equipment carries a full line of home medical equipment including hospital beds, scooters, lift chairs, oxygen and respiratory equipment, and much more. With the support of our customers and the community, we have grown into additional locations in South Bend, Elkhart, Plymouth, Michigan City, Mishawaka, and Warsaw.
We are looking for an experienced and outgoing Customer Service Rep in our Elkhart store.
Responsibilities for a Customer Service Rep include:
1. Greets customers promptly and courteously and is a resource person responsible for inside sales.
2. Remains professional and resourceful when assisting customers by telephone or in person.
3. Provides product and funding information to customers.
4. Completes order intake by computer access and/or manual form.
5. Determines order urgency, establishes the payer source(s), and informs customers of payment responsibilities and schedules appropriate delivery.
6. Provides customers with accurate information regarding equipment use, including safety issues and limitations, funding considerations, 3rd party funding coverage, delivery schedules, and company billing practices.
Prior Medical Experience and Bachelor Degree Preferred.
#J-18808-Ljbffr