Job Title: Trade Counter Customer Service Advisor - Building Materials
Location: Leeds
Salary: 25-30k DOE
Headley Professional Recruitment are working with an established, successful and expanding Builders Merchant business who are seeking a confident Trade Counter Customer Service Advisor to join their team based in West Yorkshire.
Duties of the the Trade Counter Customer Service Advisor:
* Serving customers on the trade counter as well as answering incoming calls, responding to customer queries.
* Responding to email queries in a timely manner.
* Using ERP/CRM systems to accurately input and update customer details and orders.
* General administrative duties including filing, scanning and archiving.
* Assisting the sales team with day to day task as well as some lead generation.
* Building strong product knowledge.
Skills and Experience of the Trade Counter Customer Service Advisor:
* Experience in a Customer Service or Sales Administrator role
* Excellent verbal and written communication skills
* Competent with ERP/CRM systems
* Confident working independently and as part of a team
* Experience within the Building/Trades supplies sector is preferred but not essential
Benefits:
* Competitive Salary
* Commission and bonus structure
* Christmas shutdown and birthday off
If you are interested in working for a progressive business with an excellent culture then please apply now