At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want.
By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future.
About Capgemini Invent
As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.
Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
Our brand promise “Get The Future You Want” reflects our passion for people and technology and highlights the company’s commitment to inclusion and sustainability.
An important aspect of ‘Get the Future You Want’ is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client.
An overview of the role
As a Digital Business Analyst Consultant, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products.
Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.
Why this role?
• You will help our clients understand and explore how, where and why to apply new digital technologies & platforms.
• Advise, design and deliver excellent products and services for our clients to transform their businesses and deliver real value.
• Play a pivotal role in end-to-end user centred design projects, working between design, product, development and test.
• Work as part of a multi-disciplinary Agile Scrum team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user stories and defining acceptance criteria.
• Be highly customer focused and responsible for building stakeholder relationships and using your analytical thinking, problem-solving and communication skills to help achieve the Scrum teams’ goals.
As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:
* Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
* Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
* Learning & development – Training to support your career development and the skills demand within the company, certifications etc.
We'd love to meet someone with:
• Experience in a user-centred product or service development projects.
• Experience working in a multi-disciplinary Agile Scrum team, facilitating and supporting the end-to-end delivery, from research and design through to development and testing.
• Experience working with Government Digital Service (GDS) service standards
• Ability to lead the translation of user needs and business requirements into user stories and acceptance criteria.
• Ability to be the intermediary between both business requirements and user needs, and between waterfall and Agile delivery.
• Proficiency in the use of requirements capturing methodology toolsets e.g. JIRA.
• Experience in technical business analysis with a familiarity of architectural concepts such as microservice and legacy architecture, API’s and cloud infrastructure.
• Aptitude for building highly collaborative internal and external stakeholder relationships, with both the ability to deal with conflict management and to influence key stakeholders.
• Ability to support and lead scrum team activities and ceremonies to ensure delivery of team goals.
• Ability to support effective business analysis through analytical thinking, problem-solving and communication skills.
• Experience across different sectors, including in Public Sector, Utilities, Financial Services, Consumer Products and Retail
• Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring
• Certifications across Business Analysis, Agile Delivery, User Centred Design etc.
Potential is also just as important to us as having the required skills. If you have the right mindset and you’re passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need.
Why Capgemini is unique:
At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.
We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
Capgemini Invent UK is a winner at the Glassdoor Employees’ Choice Awards for the 4th year running, placing in the top 50 employers in its list of the Best Places to Work in 2024.
The work
No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time
Collaboration and Innovation
We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you’ll get to know the customer’s needs and challenges, demo innovative solutions and quickly solve problems. It’ll help you discover unexpected answers together.
Learning and Development
There’s an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you’ll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams.
CSR
We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.
Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
More information is at available at: https://www.capgemini.com/gb-en/service/invent/
When you join Capgemini, you don’t just start a new job. You become part of something bigger.
Learn about how the recruitment process works – how to apply, where to follow your application, and next steps.
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