Job Summary
We are seeking a full-time, motivated, and experienced Support Administrator to join our team at Midlands and Lancashire Commissioning Support Unit (MLCSU). You will be working as part of a team, supporting the Personalised Healthcare Team with a variety of administrative tasks.
This role will be office-based 2 days a week and home working.
NB: Internal/CSU candidates will take preference and will be considered first.
Main Duties of the Job
The role will carry with it a varied workload and competing deadlines, so you will be able to use your own initiative and prioritise; although you will have access to relevant supervision and support.
The successful candidate will have experience in Microsoft Office applications and ECDL or equivalent would be desirable. The role will require good written and verbal communication skills and attention to detail is essential for the post.
You will need to be confident, flexible and have good organisational ability with a flexible approach to work.
About Us
The NHS is the biggest employer in Europe. It's a world-renowned institution and an exciting place to work, full of challenges and opportunities.
NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,800 expert staff based across the Midlands and North West to make a difference - for our customers, patients, and communities.
MLCSU is committed to the process of redeploying at-risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay, or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job Responsibilities
1. To work within the remit of the National Framework for Continuing Healthcare.
2. Provide confidential and sensitive administrative support to the Continuing Healthcare Team.
3. Ensure that data systems are kept up to date to allow accurate and detailed reporting capabilities, this could be for internal or external requirements.
4. Produce a range of confidential documents, including typing of letters and file notes. Maintain an effective office support system including filing, photocopying, and telephone cover.
5. Maintain confidentiality of information concerning patients.
6. High attention to detail and motivation required to work towards and adhere to challenging deadlines. Ability to prioritise your own workload is critical.
7. Cross cover other administrators as required.
8. Participate in objective setting and monthly 1:1 meetings with Line Manager and attend all CSU mandatory training and other training relevant to the role.
9. Take every reasonable opportunity to maintain and improve professional knowledge.
10. Work collaboratively with and offer advice to internal and external agencies across Staffordshire, deferring to colleagues where necessary.
11. The post holder will regularly deal with a range of routine and non-routine administrative tasks as required for an efficient and effective service.
Person Specification
Knowledge
Essential
* Proven history of planning and organising workload and distributing information in a timely manner to team members as appropriate.
* Working knowledge of Microsoft Office including Word and Excel.
Qualifications
Essential
* Educated to Level 3 or equivalent relevant qualification or significant proven experience in a similar role.
Experience
Essential
* Previous experience of working in an administrative environment using computerised data systems.
* Previous experience of data input.
Employer Details
Employer Name
Midlands and Lancashire Commissioning Support Unit
Address
Global House
10 Station Approach
Bromley
BR2 7EH
Employer's Website #J-18808-Ljbffr