Retail Store Manager
Department: Retail
Employment Type: Full Time
Location: Croydon
Reporting To: Regional Manager
Compensation: £42,000 - £57,000 / year
Description
Are you great at making people feel comfortable?
Can you lead, inspire and motivate a team?
Are you passionate about customers receiving a first class customer experience?
If the answer is ‘yes’ then we have the role for you! We’re looking for a Store Manager to lead the team in Croydon. As a Store Manager, you’ll be expected to manage the day to day operation of the store, coach and develop the team to achieve targets and ensure customers receive first class customer service. As a Store Manager you can earn up to £57,000 with commission.
What does the role involve?
* Manage the day to day operation of the store
* Motivate, coach and support the sales team to hit set targets
* Create an environment where every member of the team is valued and supported to perform at their best
* Manage sales budgets and delivery targets
* Manage rotas, holidays and sickness
* Ensure and provide excellent customer service throughout the store
* Deal with customer queries and complaints
* Make sure our showrooms are warm, friendly, safe environments for everyone within them
* Recruit, train and develop your team
* Review and manage your team's performance
* Complying with all Health & Safety policies and legislation
Who are we looking for?
If you have the below skills and qualities, we’d love to hear from you:
* Experience of leading and developing a team in a sales driven environment
* People focused with the ability to inspire your team to deliver results
* Organised with excellent attention to detail
* Excellent communication and interpersonal skills
* A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
* Customer focused with a passion for delivering first class customer service
* A team player
* Flexibility to work shift patterns
* Ability to travel as and when required
* Strong work ethic, resilient, self-starter and a can do attitude
What's in it for you?
* Competitive salary with excellent bonus potential
* Company car or car allowance
* 33 days holidays including bank holidays
* Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
* Colleague Discount
* Career progression
* Long service awards
* Enhanced Maternity, Paternity and Adoption Leave
* Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
* Medicash – low cost health plans
* Virtual GP – Access to a GP service 24/7
* Salary finance scheme
* Pension Scheme
* Death in Service
* Life assurance
* Cycle to Work scheme
* Refer a friend scheme
* Health Insurance
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