Social network you want to login/join with:
At Leaf Home, people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. Our brands, including LeafFilter Gutter Protection, Leaf Home Water Solutions, Leaf Home Safety Solutions, and Leaf Home Enhancements, invest in our commitment to make each home safer and more livable. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-recipient of Top Workplaces. From free benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a great place to work every day… because who doesn’t want a job they can look forward to? Come grow your career with us!
Position Summary:
The Service Tech Canada will provide outstanding customer service in the course of repairs and inspections.
Essential Duties and Responsibilities:
1. Visit customer homes to provide service to installed gutter protection system.
2. Perform necessary services to gutter protection system based on logged service ticket and onsite inspection.
3. Services may include pitch correction, caulking, basic softlift and fascia repairs, and reinstall sections of gutter protection system.
4. Log services performed in service ticket system accurately and timely.
5. Proactively engage with customers to provide an outstanding customer service experience.
6. Follow established job site safety rules, OSHA guidelines, and company safety policies and procedures.
7. Must hold a valid driver's license.
8. Perform other duties as assigned by supervisor.
Experience and Minimum Qualifications:
1. Experience in basic remodeling, construction, or other related field.
2. Active and valid driver's license.
3. Reliable truck, van or SUV that can carry ladders.
4. Multi-height and adjustable ladders (28+ feet in height).
5. Functioning tools to include drills, speed square, saw or grinder, etc.
6. Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders.
7. Ability to thrive in a fast-paced, high-energy, team-oriented environment.
8. Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
9. Detail-oriented and can focus on the task at hand.
10. Excellent verbal and written communication skills.
11. Ability to logically connect ideas, scrutinize and evaluate arguments, and solve complex problems.
12. Ability to provide timely and empathetic help through various communication avenues.
13. Ability to communicate effectively and foster positive working relationships.
14. Self-driven in accomplishing business goals and adhering to policies.
15. Familiarity and comfort using ladders of various heights.
16. Proficiency using Microsoft Office Suite.
17. Must be legally authorized to work in country of employment without sponsorship.
Preferred Knowledge, Skills, Abilities or Certifications:
Prior experience in gutter and/or gutter protection system installation, repair, or inspection is a plus.
Travel Requirements:
More than 50% domestic travel required.
Overtime/Additional Hours Requirements:
May be requested to work overtime on evenings and weekends dependent on business need.
Physical Requirements:
Performs indoor work in a climate-controlled environment and outside work in varying temperatures and climates.
Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
What do we offer?
1. Fully paid Medical, Dental, and Vision benefits after 90 days.
2. 401k Savings Plan.
3. Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs.
4. Childcare benefits to support families.
5. Endless opportunity for growth and advancement.
Leaf Home Awards and Accolades:
Leaf Home has been recognized as a top workplace by The Plain Dealer and is a multi-year recipient of Top Workplaces USA by Energage.
#J-18808-Ljbffr