Our client is a leading provider of leadership and management development programmes to clients throughout the UK and worldwide.
They are looking to recruit a Training Coordinator to join their small team. This person will be a key point of contact, coordinator, and relationship builder for their clients.
What you will do
1. Act as a central point of client contact, maintaining and enhancing client relationships by building strong working relationships.
2. Administer a wide range of development programmes and training that can last from one day to over 12 months.
3. Entering sales orders into their AP system.
4. Work with and in support of the Consultants in the development, management, and delivery of pre and post-programme communications and materials.
5. Work with and in support of the Consultants in the relationship management of existing clients.
About you
You will take total ownership from start to finish on every project.
You will be an experienced coordinator and relationship builder, able to juggle many tasks - so the ability to stay calm under pressure is essential. You will be outgoing, enjoy conversations, and have a positive, upbeat attitude.
You will enjoy getting to know your clients and our network of colleagues, and you will build strong relationships that go beyond the work projects. You will want to be seen as an extension of our client's team and be a trusted partner.
You will have exemplary organisational skills and attention to detail and will need to prioritise your workload, including the many emails we receive.
The role requires:
1. Good computer skills and at least 2 years' experience using Microsoft Office on a day-to-day basis.
2. MS Excel experience is essential; knowledge of pivot tables and MS Query will be a distinct advantage.
3. Excellent written skills and the ability to proofread documents.
4. Experience within Learning & Development will be a distinct advantage.
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