Patient Pathway Coordinator (Nutrition & Dietetics)
Band 4 - £26,530 to £29,114 per annum
37.5 hours permanent, all MKUH roles will be considered for flexible working
We care We communicate We collaborate We contribute
We are looking for an enthusiastic, experienced, team player with good communication skills to join our friendly, supportive nutrition and dietetic team based at Milton Keynes University Hospital.
You will be co-ordinating the admin support for the dietetic team and supervising two members of staff.
You will need to be calm under pressure, capable, proactive and have strong administrative skills. Effective time management and organisational skills are essential, and you will need to be able to work on your own initiative
TheNutrition and Dietetic Department is made up of over 30 registered dietitians, dietetic support workers and admin staff, covering acute, community, paediatric and learning disability services.
This is great opportunity to join a forward-thinking department and support a busy team to provide excellent patient care.
Interview date: 4 December 2024
For further information, please contact Liz Pryke (Dietetic Service Lead)Elizabeth.pryke@mkuh.nhs.uk
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs.
The post holder will provide effective and efficient administrative support to the Dietetic Team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.
The post holder will manage / supervise band 3 members of the dietetic administration team.
"80% of administrative and clerical colleagues feel that MKUH has made reasonable adjustments to enable them to do their work"(NHS Staff Survey 2023)
MKUH staff scored highest for ‘I look forward to coming to work’(NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
• Free on-site parking
• Free tea and coffee
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
• Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
• Handle queries from patients/relatives confidentially and sensitively; referring clinical-related queries to appropriate staff
• Take and relay as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information
• Ensure all activity is finalised in a timely manner using Trust’s patient administrative system (eCare) or appropriate IT system including ‘did not attends’ (DNAs) and discharges
Please refer to the job description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
This advert closes on Wednesday 27 Nov 2024