Flexsource NI is currently recruiting for a Service Advisor on a temporary full-time basis, covering the Belfast area, with a starting salary of £13.05 per hour.
Responsibilities:
1. Be responsible to the Fleet Systems Coordinator for the provision of workshop service-reception and related administrative duties.
2. Act as a service receptionist and meet and greet customer callers, answering telephone calls, taking messages, and handling email correspondence.
3. Keep the workshop service reception area running smoothly, taking care of the administrative and reception tasks that make the service reception area function.
4. Receive and respond to customer queries, liaising with the Workshop Technical Manager, Shift Team Leader, and Technicians as necessary, produce job cards and update all information systems as required.
5. Undertake a range of fleet-related administrative tasks as allocated.
Requirements:
* One year's previous experience in a similar role.
* One year's experience of phone-based and in-person customer service.
* One year's administrative experience, to include use of Microsoft Office and specialist IT systems.
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