Location: Hove BN3 Rate: £13.49 per hour Hours: 35 hours per week (Mon-Fri, 9:00 AM - 5:00 PM) Duration: 6 months with potential for extension/perm Start Date: Flexible Notice Period: Maximum 2 weeks Job Overview: We are seeking a skilled Administrator with previous experience in administrative roles, ideally within financial or banking sectors, to join a dynamic team in Hove. This role offers the opportunity to develop further expertise in financial processes and customer support. Key Responsibilities: Processing and responding to customer inquiries via telephone and email. Ensuring customers or third parties fully understand the information provided. Supporting the team with appropriate business changes. Assisting in maintaining and updating customer accounts. Potential to move across three teams: payments, account openings, and account updates, based on business needs. Completing regulatory training every quarter. Requirements: Previous experience in an administrative role, preferably in finance or banking. Ability to commute 45 minutes to 1 hour to the office. Flexibility to work across different teams after initial training. Strong communication skills, both written and verbal. Ability to process customer inquiries efficiently and accurately. No holidays allowed during the first 8 weeks of training. Additional Information: The role involves 90% administrative tasks with minimal telephony. You will be part of a team of 10-15 members, working collaboratively to deliver high-quality service to customers. The initial team assignment will focus on one of the following areas: payments, account opening, or account updates. CCNorthwest ADZN1_UKTJ