Job Title: Site Manager The purpose of the Facilities Manager role is to have management and overall responsibility for the client property in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Customer · To further develop and maintain excellent client relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend client meetings as applicable. · Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement. · Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings. · To manage major work programmes on site, acting as the liaison point for all parties involved · To produce management reports in accordance with the needs of the business. · To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy. · To monitor FM works onsite and liaise with service providers/sub-contractors. · Ensure that a work order is in place for all jobs completed by the site team prior to work commencing. · Attend daily/weekly/monthly meetings as formally agreed and requested. · Mange day to day customer relationship with site team i.e., Snr Techs & Area Manager. · Ensure any requests change to site scope & services are communicated to the Contract Manager. · Help prepare any quotes for additional subcontractor works & upload any quotes to Web Quote for Client Approval. · Help organise any approved additional extra works with the sub-contractors up to £30k (>£30k classified as project). · Identify other opportunities for continuous improvement and inform Contract Manager / client · To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. · Support with providing solutions to any issues which may arise and ad-hoc activities that may require your input. Accountabilities 1. Reporting to Contract Manager 2. Accountable day-to-day to the relevant client contacts 3. Responsibility to ensure Site Compliance and QHSE procedures adhered to 4. Line management responsibility for site team 5. Line management responsibility for all relevant sub-contractors