Business Development Coordinator
Department: Sales/Business Development
Overview:
Seeking for a Business Development Coordinator to manage customer inquiries, process orders, and drive account growth in a dynamic engineering environment. This role is ideal for candidates with internal sales or customer service experience, particularly in the industrial sector. Full product and systems training provided.
Key Responsibilities:
* Customer Relationship Management: Maintain and develop relationships with existing customers, ensuring prompt handling of inquiries and orders.
* Sales Support: Prepare and follow up on quotations, converting them into orders. Manage inbound inquiries via phone and email.
* Order Processing: Accurately process customer orders, ensuring all specifications and delivery schedules are met.
* Customer Engagement: Respond to inquiries, provide technical product info, and ensure high customer satisfaction.
* Account Development: Identify upsell and cross-sell opportunities with existing customers.
* Sales Administration: Maintain accurate customer records and document sales activities.
* Team Collaboration: Work closely with external sales teams to support overall business growth.
Qualifications & Skills:
* Experience: Prior experience in internal sales, customer service, or sales support, preferably in the engineering/industrial sector.
* Skills: Strong communication, organization, and attention to det...