We are looking for a Product Support Engineer to join our Christchurch, Dorset team As a Product Support Engineer for our Christchurch location, you will engage with customer engineering staff to develop real-time solutions to issues as they arise and contribute towards continuous improvement of processes and procedures Location: Christchurch, Dorset We Take Care of Our People Work-life balance through our Hybrid working, flexitime program and condensed work week (role dependent) I Paid Time Off I Retirement with Employer Match I Health and Wellness Benefits I Learning and Development Opportunities I Competitive Pay I Bonus Scheme I Recognition I Employee Stock Purchase Plan I Inclusive & Supportive Culture Your Challenge Provide technical support and guidance to a global customer base Prepare and review technical documents / reports to a high standard Engage with customer engineering staff to develop real-time solutions to issues as they arise Contribute towards continuous improvement of processes and procedures Develop a broad product knowledge Support other departments within the business to resolve technical issues What You Bring All-round engineering skills, with an emphasis on electrical/electronics A flexible approach to working - Able to adapt to situations as part of a dynamic team Good communication - Able to discuss technical matters with customers effectively Practical, hands-on engineering - Capable of repairing electronic equipment An ability to work with minimum supervision Able to read and interpret mechanical and electrical drawings Proficient in Microsoft Office (Word, PowerPoint, Excel, Project, Access, Outlook) Previous experience in Avionics or Aerospace industry preferred, but not essential Previous experience with Technical Authoring / Aviation Publications desirable. Who We Are Curtiss-Wright's Defense Solution division is a trusted, proven leader, delivering superior products and services that meet the defense and aerospace industries' toughest challenges with best-in-class value. In 2017, Curtiss-Wright relocated its Avionics, Sensors & Controls and Industrial Business Units into a brand new, purpose-built 160,000 ft2 facility at Bournemouth International Airport. The state-of-the-art facility has extensive design and manufacturing capabilities as well as in-house environmental stress screening. The facility is committed to quality and excellence in manufacturing for our flight recorder, air data computer, video management systems, computing systems, mission displays and video recorder products. As the design center of excellence for flight recorders and air data computers, the units had to be lightweight and small – crash survivability requirements exceeding the existing standards for commercial aircraft. Our Values Environmental, Social and Governance No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright. Compliance Statement This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn. Curtiss-Wright values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.