Job Description
We are looking for an experienced and dedicated Assistant Outlet Manager to join our Breakfast and IRD Teams. You must be able to control and orchestrate the service of Food and Beverage and maximise customer satisfaction through anticipating guest requests, responding to special requests positively.
A little more about the role:
* Assist in managing food & beverage outlets and monitoring the smooth running of the outlets.
* Responsible for the replenishment and control of the charging and stock holding.
* To attend to all guest requests, being constantly aware of anticipating guests needs and to remain in the food & beverage outlets at all times during service.
* Keep and control records of payments and expenses.
* Attend to complaints concerning food and service.
* Manage staff recruitment.
* Maintain records of stock levels and financial transactions.
* Asses and review customer satisfaction and preferences.
* To oversee any problems that arise.
* Observe workplace hygiene, occupational health and safety, and security procedures.
Qualifications
* Experience in a similar role with a 5-star setting would be advantageous
* Must be allowed to live and work in the UK
Additional Information
* Staff shuttle service to/from St Andrews
* Very competitive equal share of TRONC based on hours worked
* Gratuities on top of salary and TRONC
* Opportunities for development and growth across Accor properties worldwide
* Complimentary staff canteen
* 50% off dining in our Food and Beverage outlets
* Employee rates for Spa treatments and green fees
* Access to gym and pool services
* Growth opportunities
* On-the-job training
* Regular social events
* Access to PressReader