About The Role
Key AccountInvoice Releasing Advisor
Caerphilly
Great hours, excellent benefits
Are yougreat at resolving issues andtaking ownership of enquiries?Do you enjoy being organised,and keeping records up to date?Doyou take apride in what you do and have a keen attention to detail?Come and join our friendly, supportiveCredit Managementteam at phs Group. If youre local to Caerphilly and looking for a career with a market leadingcompany,we want to hearfrom you.
Working withinourCredit Managementteam in Caerphilly, youll be responsible forensuringthatinvoices are raisedon time and customersaccountsare maintained.Youll be taking ownership of customer enquiries toamend accounts and work proactively with them to ensure they paywithin their agreed timescales,identifying queries at an early stage.
Are you polite, professional, and respectful when contacting customers? Do you have experience inCredit Management/ contactcentreexperience? Are you comfortable with contacting customers regarding outstanding or overdue payments? You are just the kind of person were looking for!
Your roleas a Key AccountInvoice Releasing Advisor:
1. To ensure that invoices are raised and constructed on time and to the agreed standards as set out in the Gold Standard.
2. Maintain and up-date customer acco...