Overview of Citi : Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Prime Financing Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Markets Operations Belfast Overview: Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people Role Overview: Prime Finance Middle Office supports the Stock Lending and Equity Finance trading desks. The successful candidate will manage the team focusing on client book management and supervision of the client service team What you’ll do: Actively develop relationships with all Clients setting up regular client facing meetings and be recognized as the escalation main point of contact Participate in any new Businesses initiatives such as new processes & products and work alongside the Business to define new trading flows, define key responsibilities and see through to production Manage the delivery of projects raised through the team, from the creation of BRDs & testing to the Project release Work together with the Client Service team based in London and other Prime Finance overseas locations to streamline processes and share knowledge across entities Identify efficiencies and increase productivity within the day to day tasks and Prime Finance as a whole Ensure that daily exposure reports are checked and covered at COB for all Stock Lending Clients Actively involved in recruitment and staff retention through on-boarding and goal setting What we’ll need from you: Previous management of a team within an Operations / Financial environment Client Service experience is essential Display well-developed ability to schedule work, managing time effectively & prioritizing accordingly Building positive working relationships and working with other Departments and managers to understand the root cause of an issue and deliver solutions in a timely and effective manner. Computer literate and ability to grasp several in house systems quickly. Ability to detail issues, in writing, in a clear, accurate and concise manner. Education: Bachelor’s Degree or equivalent experience What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Operations - Transaction Services Job Family: Securities and Derivatives Processing Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the " EEO is the Law " poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting