Our client Blue Sky is an international container leasing and trading company, based in Marlow, supplying containers to the industry. They're currently looking for an Operations Co-ordinator to play a key role in the smooth day-to-day running of their office. This position requires strong organisational, communication and customer service skills. Proven experience in an operational and office administrative role is essential. Knowledge of the logistics, shipping, or leasing industry isn't essential as full training will be given. Blue Sky are offering a competitive salary plus up to 30% bonus and 25 days holiday. Duties include Administrative Support: Provide administrative support to the management team and other staff members, including scheduling meetings, coordinating travel arrangements, and assisting with special projects Customer Service: Handle inquiries from customers, both over the phone and via email, regarding container availability, leasing terms, delivery schedules, and billing questions Data Entry & Recordkeeping: Maintain accurate and up-to-date customer files, lease agreements, inventory records, and shipping container data in the company's database Order Processing: Process incoming customer orders, track delivery schedules, and monitor the status of leased containers Invoicing & Billing: Prepare and send invoices, track payments, and follow up on outstanding payments Document Preparation: Prepare and manage leasing contracts, agreements, and other documentation, ensuring compliance with company policies and legal requirements Coordination: Collaborate with different departments, including Sales, operations, and Finance, to ensure seamless service delivery to clients. Attending to the company wide operations email inbox to action daily requests Support with Container Trading Purchase Orders Monitoring and chasing of current and overdue Accounts Receivables Skills/Experience Proven experience in an operational and office administrative role, preferably in the logistics, shipping, or leasing industry (but not essential) Strong organisational and multitasking skills with the ability to prioritise tasks and meet deadlines Proficient in Microsoft Office Suite (Word, Excel, Outlook) Excellent written and verbal communication skills Ability to work independently and as part of a team Strong attention to detail and accuracy A customer-centric mindset with a focus on delivering excellent service Experience with office equipment (copiers, printers, etc.) and basic office software tools Experience with customer relationship management (CRM) software or leasing management systems would be beneficial Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.