My client, an award-winning solicitor in the heart of Cambridge city, is seeking an experienced Facilities Team Leader / Supervisor to help manage a team of 8 Facilities Operatives / Assistants at their corporate multi-tenanted building across 6 floors.
The post holder would be the first point of contact for any Buildings Facilities requirement covering all soft and hard services, overseeing both in-house services and external contractors.
The position would suit someone with a wealth of Facilities coordination experience looking to step into a more senior position working towards management, or someone who already has experience managing a small team and is looking to step up.
Ideally, candidates should be IOSH / NEBOSH certified.
A typical start time for this role would be (Apply online only) but is open to covering hours between 07:30 - 19:30 when needed, with some weekend working on rare occasions if required (paid back time in lieu).
More details on the position below:
Facilities Team Leader
Facilities, Cambridge, Permanent
Salary: 35 - 45k + Benefits, which include 5 weeks holiday, yearly bonus (approx. 2k after 1 year's service), and a generous pension.
The Role
Manage the smooth running of the Cambridge Facilities Team, consisting of eight people, providing efficient service.
Key Responsibilities
* Ensure the efficiency of the Facilities team.
* Motivate, encourage, and train staff to enhance team performance.
* Establish and promote the Facilities Team as a key operational area vital to the firm's effective and efficient running.
* Act as the first point of contact for any facilities-related queries for the Cambridge office.
* Build professional relationships with sub-tenants through regular liaison and management of service charge budgets.
* Deputise in the absence of the Senior Facilities Manager.
* Support the Senior Facilities Manager in implementing and ensuring compliance with the firm's health and safety policy, including staff induction and DSE workstation assessments.
* Attend internal and external supplier meetings.
* Conduct regular building inspections to maintain high housekeeping standards, including cleaning, maintenance, and removal of redundant equipment.
* Update computerised records on the firm's intranet and ensure all team-posted material remains valid and accurate.
* Lead by example in implementing the firm's strategy and values.
Supervisory Skills
* Manage resources to cover sickness and holiday absences.
* Approve team annual leave requests, considering other team absences.
* Report all occurrences of sickness or non-annual leave absence to HR.
* Monitor team performance.
* Resolve team employee relations issues and escalate to the Facilities Manager as appropriate.
* Conduct annual appraisals and follow-up meetings to ensure objectives are met.
* Train and develop Facilities staff.
Health and Safety
* Familiarise yourself with all aspects of health & safety as detailed in the firm's policy.
* Ensure team members are aware of potential hazards and keep these to a minimum.
* Keep all work areas tidy.
General Duties
* Be available for out-of-hours call-outs by the building management team for any incidents or issues.
* Challenge and control spend to keep within budget constraints.
* Raise and process purchase orders and invoices as required.
The Person
To be successful in this role, you should have:
* Exceptional people and management skills.
* Experience in overseeing facilities services both in-house and outsourced.
* Experience dealing with health and safety issues and procedures.
* Ability to lead and motivate a facilities team.
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