About The Role
We are thrilled to offer an exciting opportunity for an Administration Assistant role at Halsey House in Cromer, Norfolk.
We are looking for a dedicated and professional Administration Assistant to join our Care Services team within the Operations Directorate. In this role, you will provide essential administrative support to our care homes, community facilities, and Admiral Nurse Service, ensuring that services meet the highest standards of care in line with Health and Social Care regulations. You will be responsible for managing reception queries, greeting visitors, handling phone calls, and supporting the Home Manager and Heads of Department with clerical tasks such as minute-taking, preparing agendas, and ordering stationery. Additionally, you will oversee the administration of residents' monies and property, maintain accurate records, and ensure the efficient circulation of incoming post.
Your role will require you to interact with residents, visitors, and colleagues, ensuring that everyone receives excellent customer service. You will also participate in the Royal British Legions quality assurance programme and attend regular supervision and appraisal meetings. The ideal candidate will have demonstrable administrative experience, strong customer service skills, and the ability to work effectively both independently and as part of a team. While experience in a care home setting is beneficial, it is not essential. A...