91240 - Business Manager - Corporate Services - Kent, Surrey & Sussex Region
Number of jobs available: 1
Detail of reserve list: 12 Months
Region: South East
City/Town: Brighton and Hove, Guildford, Maidstone
Building/Site: NPS 47 GRAND PARADE BRIGHTON, BN2 9QA, NPS 56-58 COLLEGE ROAD MAIDSTONE, ME15 6SJ, NPS COLLEGE HOUSE GUILDFORD, GU1 4RS
Please note: Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time.
Grade: Other
NPS Pay Band: 4 National
Post Type: Permanent
Working Pattern: Full Time, Part Time, Flexible Working
Role Type: Administration / Corporate Support
Will the successful applicant have line manager responsibilities? Yes
Overview of the job
The Business Manager post within the Function or Cluster provides support to the Head of Operational Function, including making recommendations about operational and administrative requirements.
The jobholder acts as an interface between the Head of Operational Function and Divisional Hub, cluster staff, and other agencies on a wide range of issues. This is a non-operational post although an understanding of the wide range of Probation procedures and policies across the organisation both operationally and at HQ is required.
The jobholder will report directly to the Head of Operational Function and have line management responsibilities for the Diary Manager and Senior Administrative Officers.
Summary
The purpose of the role is to provide support to the Head of Operational Function. The jobholder will ensure that performance across the Function or Cluster is monitored, that issues are highlighted, and opportunities to improve efficiency and effectiveness are proactively pursued.
The job holder will ensure the Head of Operational Function and others as appropriate, are informed of priority matters and are given options and/or recommendations to help them operate effectively.
The job holder will ensure that good working relationships with the Head of Operational Function are maintained by communicating priorities effectively.
The jobholder acts as a single point of contact for the Operational Function on key areas including Litigation, Complaints, Information Assurance, Communication, and Business Continuity, providing appropriate signposting as necessary.
The jobholder will ensure effective management of the estate portfolio within their remit, acting as Single Point of Contact / Estates Liaison Officer and has overall management of Health and Safety within Division/Function/Cluster including compliance with Health, Safety, and Fire Regulations (H&S).
The post holder will ensure all risk assessments are undertaken and staff are made aware of their personal responsibility toward H&S compliance.
The jobholder will also manage relationships and liaise with a range of internal and external stakeholders and support the partnership working in the Function or Cluster.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities, and duties:
1. Assist with Deputy Director/ Head of Operational Function’s workload.
2. Have oversight of the Head of Operational Function workload, ensuring that work is prioritised appropriately and that deadlines are met.
3. Ensure that all papers/correspondence submitted to the Head of Operational Function are reviewed, actioned, and that correspondence is responded to on the Head of Operational Function’s behalf.
4. Monitor the Functional or Cluster Delivery Plan and risk register, ensuring the Head of Operational Function is kept informed of progress.
5. Effective management of health and safety within operational portfolio.
6. Manage the cluster's approach to Business Continuity, Information Security, and Data Protection.
7. Work with colleagues to develop plans and strategies to deal with risks.
8. Ensure operational and management information systems are in place to monitor and report on performance by division, locality, function, and cluster identifying operational, resource, or organisational issues that may impact on performance.
9. Analyse business information, determining relevance and benefits and compiling information reports for the Head of Operational Function and senior managers.
10. Update the Head of Operational Function on policies and procedures, the implications for colleagues, and provision of recommendations for action.
11. Identify national and divisional priorities and support the Head of Operational Function to respond to emergent issues.
12. Promote a culture of innovation and continuous improvement, undertaking reviews and making recommendations as necessary.
13. Attend meetings on behalf of the Head of Operational Function when necessary, maintaining a professional image at all times.
14. Ensure systems are in place for the management of investigations commissioned by the Head of Operational Function.
15. Ensure mechanisms are in place to monitor the Functional or Cluster establishment and complete the National Workforce Planning Tool.
16. Manage relationships and stakeholders.
17. Lead, facilitate and participate in working parties and undertake special projects as required.
18. Work with other Business Managers across the Division to share best practice and maximise business improvements.
19. Collaborate with NPS and HMPPS colleagues to maintain effective controls in Service Level Agreements and other contracts.
20. Establish effective working relationships with internal and external colleagues.
Minimum Requirements
Demonstrate experience of managing workload of senior level executives, and managing the relationships with a range of stakeholders.
Demonstrate experience in using a range of software packages to present, analyse & undertake reports, demonstrate experience reviewing and ensuring quality of reports.
Operational experience of probation.
Technical requirements
NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience).
IT Skills: Microsoft Word, Excel, Outlook, and PowerPoint (or equivalent).
#J-18808-Ljbffr