Job Title: Field Supervisor – Domiciliary Care Location: Bedford Salary: £28,000 per annum, on call duties will be paid at an additional £150 per week Hours: 08:30 – 17:00 (Monday to Friday) Contract: Full time, on call duties is 1:6 weeks About Us: At Home Instead, we are dedicated to providing compassionate, high-quality care to individuals in the comfort of their own homes. We pride ourselves on delivering a person-centered approach to domiciliary care and creating an environment where our staff can thrive while making a difference in the lives of those we serve. Position Overview: We are seeking an experienced and dedicated Field Supervisor to join our team and support the delivery of high-quality care services. As a Field Supervisor, you will be responsible for overseeing various aspects of care delivery, including consultations, reviews, and staff supervision. Your main responsibilities will include: Support Care Consultations & Service Reviews: Assist with completing client support plans and carry out regular reviews of services to ensure ongoing client satisfaction. Staff Supervision & Client QA: Conduct staff supervisions and quality assurance visits to ensure compliance and the highest standards of care. Care Plan Management: Create, update, and audit client care plans and assist with digital care planning processes. Record Keeping: Maintain accurate client and Care Professional records using Home Instead software and People Planner. Client & Care Professional Introductions: Conduct introductions to clients and Care Professionals, ensuring a seamless transition. Building Relationships: Build and maintain positive relationships with clients, their families, and other professionals involved in care. Client Reviews & Actioning Plans: Carry out client reviews and take action based on the results to ensure clients’ needs are always met. On-Call Duties: Participate in on-call duties when required to ensure continuity of care. General Duties: Carry out any additional duties as directed by your line manager to support the success of the business. Essential Criteria: NVQ Level 3 in Health and Social Care (or equivalent qualification). Experience of working with MAR sheets and managing medication in a supervisory role. Strong knowledge of health and social care legislation and regulations. Excellent communication skills and the ability to build rapport with clients, families, and colleagues quickly. Confidence in using care management technology and providing training and support to Care Professionals. A full UK driving license and access to transport for client visits (if required). If you are passionate about delivering exceptional care and have experience in the domiciliary care sector, we’d love to hear from you