Office Administrator – Infrastructure
Location: Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR
Salary: £24,872 per annum + Excellent Benefits!
Contract: Full time, Permanent
Benefits: MML Pension, Annual Leave & Free travel on Tram & WM Bus for you and your partner
West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region.
We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly – people!
With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region.
Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands.
We are now recruiting for an Office Administrator to assist in ensuring a smooth and efficient operation of the infrastructure department.
You will provide essential administrative support by managing key documents, coordinating reports and facilitating internal communications.
You will assume responsibility for maintaining an organised, productive work environment, handling day-to-day tasks, and driving improvements to business processes.
In addition to this as our Office Administrator you will assume responsibility for:
* Preparing, managing and distributing weekly and monthly reports.
* Ensuring timely and accurate reporting, including quality-checking and validating information before distribution.
* Coordinating all policy and procedure updates for the department, ensuring that documentation is current and compliant.
* Adding of quotations onto financial platforms and following through to conclusion.
* Raising helpdesk requests on the Agility Asset Management System, ensuring that these requests are logged and tracked to completion.
* Overseeing the management of all documents using SharePoint, and updating departmental records, ensuring compliance with data retention policies.
* Providing general administrative support to team members as needed, including scheduling meetings, managing calendars, and coordinating internal communications.
* Assisting and providing administrative support to the Infrastructure Manager and / or Planning and Performance Manager.
In order to be successful in this role you must have / be:
* Previous experience in an office administration role, ideally within an engineering / operational environment.
* Experience in managing schedules, processing documents, filing systems and responding to both internal and external communications.
* Strong proficiency in Microsoft Office (SharePoint, Word, Excel, PowerPoint).
* Proven experience in creating, formatting and polishing reports.
* Strong understanding of business processes and ability to implement improvements.
* A minimum of GCSEs in Maths and English (Grade C or above)
It would be great if you had:
* Experience with database systems or document management systems.
* A proactive approach to work with the ability to take initiative and manage tasks independently.
* A-Level or equivalent in business studies, IT or English.
* Microsoft Office Certification.
* Data Management or Document Control Certification.
Start your career journey with us today!
West Midlands Metro is the place to be if you're passionate about growth, sustainability, and making a difference in your community. Click on “APPLY” today