As a Service Coordinator, youll play a key role in the operational success of our service. Youll manage the clinical rota, ensuring that the right clinical staff are available, and that any staffing gaps are addressed swiftly. You will also oversee the smooth allocation of clinical rooms and support a team of non-clinical staff, including Patient Navigators, providing them with leadership and support. Working closely with the Operations Manager, youll contribute to both the strategic development of the service and the continued growth of our team. From overseeing sickness records and managing locum arrangements to conducting appraisals and ensuring seamless onboarding for new staff, youll help maintain a high standard of care and service delivery. Ideally you would have previous experience in a similar coordinating or project management role, and be happy working across a variety of tasks and managing team deadlines. We're looking for a self-starter who will get stuck in from day one, helping to manage the daily requirements. What we are looking for: Educated to degree level and evidence of continuing professional development Prior experience within Urgent Care, with an understanding of urgent care systems and external impacts on the service. Strong, inclusive leadership style and team building, with the ability to motivate and guide non-clinical teams. Strong administrative skills, with experience in rota management, HR systems, and general workforce management. Communication and facilitation skills An understanding of the needs of a fast-paced, dynamic environment and the ability to juggle multiple tasks effectively. Personal resilience and ability to prioritise work to meet challenging deadlines through effective time/workload management Experience of managing multi-stranded situations where there may be conflicts of opinions involving a wide range of stakeholders Ability to make judgements and decisions leading to resolution through effective negotiation/problem solving Strong analytical skills; literacy, IT and numeracy skills About Leeds Urgent Care Alongside Shakespeare Walk-in Centre, the Co-Located Services are based within the three emergency departments within Leeds Teaching Hospitals NHS Trust. The services are located either in or near to Leeds City Centre, has good public transport links and onsite parking. What we offer NHS Pension with 20.6% Employer Contribution 25 days annual leave plus Bank Holidays (pro-rata, if part-time); the annual leave entitlement rises with length of service Extra day of leave per year for work anniversary Unsocial hours payment at 30%, Monday to Friday after 6pm and all-day Saturday and Sunday Enhanced Maternity, Maternity/Paternity Support, Adoption pay Family friendly employment policies Special and Significant Event Leave Participation in OMGs refer a friend scheme Internal wellbeing support through OMGs Wellbeing Advisors Employee Assistance Program run by award winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme Access to NHS Discounts Continued personal and professional development