Bank Medical Secretary | Competitive Hourly Rate | Flexible Working | Leeds - LS8
We have an exciting opportunity for an experienced Medical Secretary to join our administrative team. This will suit a candidate who is looking for a flexible role for that work/life balance.
As Medical Secretary, your main tasks include providing a full medical secretarial service to Consultants. The post requires excellent communication skills, computer literacy, and the ability to remain calm when dealing with clients.
Duties and Responsibilities:
* To provide an efficient secretarial service to all Consultants.
* To type all Consultants' clinic notes and letters to General Practitioners and external agencies, meeting deadlines (48 - 72 hours).
* To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
* To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner.
* To be solely responsible for at least six Consultants, handling all clinic correspondence, telephone calls, and queries relating to the allocated Consultant, displaying a high level of accuracy, presentation, and attention to detail.
* To communicate effectively with GP surgeries and other healthcare professionals.
* To provide copy clinic letters when needed.
* To open Consultants' mail and distribute.
* To type discharge summaries/operation notes dictated by Consultants.
* To log all incoming clinic/theatre typing, insurance claim forms, DWP forms, etc., and distribute appropriately.
* To order Consultants' paper and office stationery.
* To liaise closely with Outpatient Department, Medical Records, NHS Team, and other departments within the hospital.
* To assist in the training of new and trainee Medical Secretaries.
* To undergo all mandatory training required (e.g., fire, health and safety).
* To ensure consistent provision of service during holiday/sickness periods by providing adequate cover of private typing.
* To contribute to the development of departmental procedures.
* To familiarize with company policies and procedures.
* To deliver exemplary customer service to all users of the service (consultants, patients, and co-workers).
* To assist with any other reasonable duties required as per the Senior Medical Secretary.
Who We're Looking For:
* Audio typing is essential; experience in a healthcare environment is desirable but not essential.
* Good standard of education.
* Professional telephone manner.
* A good knowledge of medical, anatomical, and physiological terminology.
* Knowledge of IT systems.
* RSA level II or equivalent.
Benefits:
* Bank colleagues are paid weekly.
* Access to Spire Healthcare pension.
* Access to Blue Light Card discounts.
* Smartspending discounts via 'Spire for You'.
* Wellbeing Centre access via 'Spire for You'.
* Free uniform.
* Free DBS.
* Full induction, including mandatory training updates.
* Opportunities for further training and progression into permanent posts.
* Knowledge, support, and guidance through your recruitment journey from Spire's specialist Resourcing Team.
* Competitive rates for bank colleagues working on a flexible basis.
* MyGymDiscounts benefit available to all Spire Bank workers.
Our Values:
* Driving clinical excellence.
* Doing the right thing.
* Caring is our passion.
* Keeping it simple.
* Succeeding and celebrating together.
* Our people are our difference; it's their dedication, warmth, and pursuit of excellence that sets Spire Healthcare apart.
For us, it's more than just treating patients; it's about looking after people. We commit to our employees' well-being through work-life balance, ongoing development, support, and reward.
Spire Healthcare is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all.
Closing date: We reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
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