We have an exciting opportunity within the Welfare Advice and Debt Support team for an Income Maximisation Officer. We are looking for an organised, enthusiastic and motivated person with strong interpersonal skills and a good knowledge of welfare benefits. You will be required to have good written skills and be eager to learn while working in collaboration with others to get the best outcome for Enfield residents.
The post is a fixed term position until June 2026, and the successful candidate will need to be flexible and adaptable to the needs of the role.
Duties will include:
1. Visits.
2. Lone working.
3. Identify and assist vulnerable clients to claim welfare benefits, including visiting clients in their own homes to complete forms.
4. Strong case management.
5. Completing benefit reconsiderations and attending benefit assessments and appeals.
6. Running campaigns to increase benefit take-up.
7. Maintain good communication with Team Coordinator.
8. Keep abreast of benefit legislation and changes.
9. Attend meetings and events.
10. Any other duties as decided by the Team Manager.
If you would like to know more about the role, please contact Maria Taylor on 020 8132 2437 for an informal discussion or to arrange a visit to the team.
If you have any difficulties accessing this information, please contact Andrea Walkerdine at andrea.walkerdine@enfield.gov.uk.
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement, it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview. Therefore, we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility, and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course, we are always happy to talk flexible working.
Why it's great to work for Enfield Council:
1. An excellent pension through the Local Government Pension Scheme (LGPS).
2. Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
3. A blend of remote and office-based working for most roles.
4. Interest-free season ticket loan repayable over three or ten months.
5. Career development and learning experiences from a range of training courses and learning methods.
6. Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
7. Health and leisure discounts and tax-free bikes for work.
8. 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.
Closing date: 10th February 2025. We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.
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