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Base pay range
My client working within the education sector is currently looking for an IT Technician to cover the Dorset/South Wiltshire area. You will be part of a wider IT team supporting users across the businesses within the group with general IT problems from a software and hardware perspective.
You will be required to communicate with both literate and non-IT literate users, with my client looking for candidates who have ideally worked on a Service Desk previously in a fast-paced environment.
You must hold a full driving license as you will be required to travel to other sites from time to time.
Skills and Experience:
* Experienced with maintaining and repairing endpoint hardware, whilst maintaining and repairing server hardware
* Experience with Microsoft Windows 10/11/Server 2016, along with experience working with Office 365, Azure AD and other cloud services
* Relevant A-Level, NVQ or Apprenticeship within IT people management experience
* System administration experience – Mainly with Windows
* Good understanding of basic networking principles
* Respond to and complete tasks as allocated via the IT helpdesk support and the day-to-day operations of my client's group
* Ensure the effective maintenance and management of IT hardware, software and processes
* Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance
* Ensure IT asset management is kept up to date with in-life changes
* Experience of providing IT support within an educational, corporate or charity setting is very desirable
* Driving license is essential
Seniority level
* Associate
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT System Training and Support, IT System Operations and Maintenance, and IT System Installation and Disposal
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