Do you have experience with IT Systems along with a basic understanding of electromechanical systems?
Are you able to translate technical information into terms and concepts that customers can easily understand?
Ourclient is a world leader in healthcare education and resuscitation training and has an exciting opportunity for aTrainee Engineer and Technical Helpdesk Technician
About the Client
Our client is a global leader in healthcare education, patient simulation, and medical equipment. Our mission is to save lives by providing innovative solutions that improve patient care. We are committed to creating a positive impact on healthcare professionals worldwide.
The Team
We are looking to grow the managers of the future. Our technical support team assists customers in resolving technical issues via email, phone, and Teams. This role involves helping customers configure equipment such as manikins, laptops, and network connections, or setting up software to connect our equipment to customer networks or other products. Additionally, the role includes providing training and support to help customers learn to use their supported equipment.
The successful candidate will receive extensive training to gain knowledge of simulators, systems, applications, and other products. We seek someone with a solid understanding of technology who can apply this knowledge to the relevant products and aspects of the role.
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