Choose Well - Choose WWL
Job overview
We are seeking a Healthcare Support Worker (HCSW) to commence on Medical Assessment Unit (MAU) within in the Division of Medicine.
If you wish to be considered for the position available please click apply now to complete an application form. Throughout the application form, and particularly in the supporting information, please ensure you clearly demonstrate how you meet each of the criteria on the person specification.
Candidates are required to present original certificates for qualifications at interview stage.
Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.
Main duties of the job
Function as a team member of the Multidisciplinary Team by assisting the Registered Nurse in the delivery of effective high quality patient care. All work undertaken by the post holder will be under direct supervision of the Registered Nurse.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
Duties and Responsibilities
Key results from the job holder
Planning and Organisational Duties
1. Participate in meetings and handover to discuss patients progress and care.
2. Monitor and maintain stock level on ward / department.
3. Undertake errand duties which include;
4. Transporting specimens.
5. Collecting instruments / drugs.
6. Collecting case notes as required.
7. Assist in the preparation of patient case notes as required.
Communications and Key Working Relationships
8. To communicate effectively with all members of the multidisciplinary team to ensure safe and high quality care is provided to all patients
9. Maintain effective working relationships with ward colleagues particularly those highlighted within the organisational chart above.
Responsibility for Finance
10. To be aware of the need for cost effective use of resources when delivering the service.
11. Liaise with Estates and Works Departments in respect of all maintenance issues.
12. Check the ward has sufficient stock to meet the patient and staff needs.
13. Complete daily checking of equipment and returning of equipment to loan store.
Responsibility for Human Resources
14. Adhere to Trust Policies, Procedures and Guidelines.
15. Ensure compliance with Mandatory training requirements in accordance with Trust Policy.
Responsibility for Health & Safety
Compliance with the Health & Safety at Work Act 1974 – the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Responsibility for Teaching
16. Attend mandatory training as directed by Trust.
Work Circumstances & on-call
17. Shifts of 6 or 12 hours to include nights and weekends. Rosters are planned and released six weeks in advance.
Person specification
Qualifications
Essential criteria
18. Effective level of numeracy and literacy skills
Experience
Essential criteria
19. Proven ability to remain calm under pressure
20. Proven ability to demonstrate compassion/empathy/help others
21. Proven ability to be flexible in your approach
Skills
Essential criteria
22. Effective customer service skills
23. Effective communication skills – written and verbal
24. Effective team player
25. Demonstrable ability to follow instructions
26. Ability to deal with people from all backgrounds
27. Effective understanding of confidentiality
Additional
Essential criteria
28. Speaks English to a good standard