Job Description: German Speaking Customer Service Agent
Location – Lodge Farm Northampton Full-time
Contract – Permanent
Salary – £27,500 – £29,500
Position Summary
We are seeking a dedicated and enthusiastic German-speaking Customer Service Agent to join our clients Customer Service team. The successful candidate will be responsible for managing customer inquiries, coordinating delivery schedules, and providing exceptional support to our customers.
Key Responsibilities:
1. Manage customer inquiries via phone and email.
2. Coordinate delivery schedules and resolve any issues that arise.
3. Provide product information and support to customers.
4. Maintain accurate records of customer interactions.
5. Work collaboratively with other team members to enhance customer satisfaction.
Minimum Requirements:
1. Fluent in German and English.
2. Previous experience in customer service is desirable.
3. Strong communication and problem-solving skills.
4. Ability to work in a fast-paced environment.
#J-18808-Ljbffr