People Operations Manager - Manchester About the Venue: Almost a year since opening our doors to up to 23,500 fans per show, Co-op Live continues to attract world-class talent and events, drawing comparisons to and surpassing the world's greatest live entertainment venues in show programming, sound, fan experience, premium hospitality, food and beverage, and more. The UK's largest live entertainment arena is driven by a dedicated team of music and live event lovers, passionate about offering every visitor, fan, artist, and partner an unrivalled experience, before, during and after every event, as well as giving back to our local community and our planet. Partnership is at our heart, with Co-op Live excelling through meaningful alliances with the likes of naming rights partner Co-op, united by a joint vision to be the very best. The first venue in the UK for owners and operators Oak View Group (OVG), Co-op Live spearheads expansion into Europe and rest of world, a jewel in the crown of a globally renowned portfolio. Role Purpose: We're looking for a People Operations Manager to join our People & Culture Team here at Co-op Live. This is an exciting opportunity, where you will lead a team of People Operations Specialists with a focus on event and non-event delivery which includes scheduling of staff to ensure all events are covered, supporting recruitment, onboarding and people development activity. Responsibilities: Reporting into the Head of People Operations, you will drive all staff planning and forecasting initiatives, be the go-to person when it comes to providing staff cover for the arena to be the best in live entertainment. As our People Operations Manager, you will manage our internal casual talent pool, always being empathetic and approachable - supporting them from their first interaction with the venue, throughout their shift and aftercare to create an inclusive culture. Knowledge, Skills and Experience: This is a genuine opportunity to make a difference, transforming our people & culture offering. We would love to hear from you and join our People & Culture team if you have - Proven experience in workforce scheduling, roster management, and people operations. Knowledge of HR policy and practice, especially for a large variable workforce. Strong analytical skills with the ability to interpret data and make informed decisions. Experience with Humanforce time and attendance system. Excellent organisational and multitasking abilities. Effective communication and interpersonal skills. Ability to manage a substantial workload and prioritise effectively. Ability to work flexible hours, including evenings and weekends, to support event schedules. Please note due to the nature of this role within the Event industry, the People Operations Manager will work 5 out of 7 days, therefore the need to be flexible is required. Employee Screening and Eligibility to Work: What Co-op Live will give to you Alongside the benefit of working with an awesome team of talented people, we want to help you get the best out of your work and have a work life balance. Provide you with development opportunities Key objectives for you to succeed in your role Salary: 38,000 - 42,000 dependent on experience 25 days holiday plus bank holidays Employer pension scheme Private Health Care scheme - Vitality Life Assurance 4 x basic salary Eyecare vouchers WeCare Employee Assistance Programme to support you and your family 24hrs, 7 days per week when you need the service Company sick pay scheme Enhanced family friendly benefits Office refreshments and breakfast items Team social events Our Inclusion Commitments Our venue is for the fans, the artists, everyone Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved. If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role. Employee Screening and Eligibility to Work We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the 'Eligibility to Work in the UK' requirements.