Job summary Role Overview: Primary Eyecare Services is looking for a Governance Manager. This is to lead the Governance team in the delivery of key aspects of work across Quality and Compliance, including ongoing registration with Care Quality Commission (CQC). The role will include leading on reviewing policies, audits, DPIAs and development of resources and reports as required for compliance against the NHS standard contract. Why You'll Love Working With Us: Performance-Related Pay Pension Match up to 5% Sick and Critical Illness Pay Cover Electric Car Scheme Enhanced Family Leave Paid Compassionate Leave 25 Days Annual Leave Bank Holidays (increase with 1 day annually after 2 years of service, up to 30 days) Training and Development Opportunities Employee of the Month and Year Awards Employee Assistance Program (EAP) NHS Blue Light Card Hybrid Working (60% home, 40% in office on a weekly basis) Cycle to Work Scheme Main duties of the job The general responsibilities include leading the development, review, and implementation of policies and SOPs, overseeing Information Governance and Data Protection processes, supporting procurements, and collaborating with the Quality Team Manager for CQC assurance checks. The role involves improving governance systems, developing departmental reports, and supporting various plans such as the Annual Quality Plan and Carbon Reduction Plan. Additionally, it includes leading Business Continuity efforts, achieving and maintaining accreditations, developing a knowledgeable team, conducting compliance audits, supporting NHS compliance requirements, reviewing national guidance, and ensuring timely completion of tasks. About us Primary Eyecare Services (PES) is an established provider of high-quality extended eye care services (those beyond sight testing), utilizing a large network of optical practice subcontractors across England (2000). PES currently holds and manages contracts on behalf of the primary eye care network, spanning 70 NHS commissioners and delivering over 380,000 episodes of patient care each year, with a total annual turnover of £25 million. PES is a not-for-profit company, limited by guarantee. This sees the majority of generated income pass through to frontline eye care services in optical practices. Date posted 03 April 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number U0069-25-0002 Job locations Waulk Mill [2.3] 51 Bengal Street Manchester Cheshire M4 6LN Job description Job responsibilities We have an exciting opportunity for a Governance Manager to join our expanding team at Primary Eyecare Services About Us: Primary Eyecare Services (PES) is an established provider of high-quality extended eye care services (those beyond sight testing), utilizing a large network of optical practice subcontractors across England (2000). PES currently holds and manages contracts on behalf of the primary eye care network, spanning 70 NHS commissioners and delivering over 380,000 episodes of patient care each year, with a total annual turnover of £25 million. PES is a not-for-profit company, limited by guarantee. This sees the majority of generated income pass through to frontline eye care services in optical practices. Join us and be part of a company that is shaping the future of optometry. Role Overview: Primary Eyecare Services is looking for a Governance Manager. This is to lead the Governance team in the delivery of key aspects of work across Quality and Compliance, including ongoing registration with Care Quality Commission (CQC). The role will include leading on reviewing policies, audits, DPIAs and development of resources and reports as required for compliance against the NHS standard contract. General Responsibilities: Leading the development, review and implementation of policies and SOPs. Lead organisations approach with Information Governance and Data Protection processes, including but not limited to Data Protection Impact Assessments (DPIA), reporting, investigation, training and the completion of the Data Protection and Security Toolkit (DSPT). Support procurements across the organisation. Work alongside the Quality Team Manager to prepare information in relation to the organisations CQC assurance checks and other external reviews as required. Lead and collaboration across multiple directorates to improve governance systems across the organisation. Development of departmental reports. Report writing, support the development of Annual Quality Plan, Lead the Carbon Reduction Plan, support the PSIRF Plan and other plans as required within NHS standard contract and/or ongoing CQC registration. Lead the organisations approach to Business Continuity with a review of Business Continuity Plans across the organisation and development of mitigations. Achieving and maintaining accreditations e.g. Cyber Essentials Plus, ISO accreditations, etc. Developing a team with the necessary knowledge and expertise to be able to respond effectively to enquiries from internal and external stakeholders. Compliance audits across the organisation based on commissioner requests and regulators. Support the delivery of compliance requirements for an NHS organisation E.g. Modern Slavery Act, Counter Fraud, etc. Review national guidance and provide opinion Needs to be time conscious to meet deadlines Why You'll Love Working With Us: Performance-Related Pay Pension Match up to 5% Sick and Critical Illness Pay Cover Electric Car Scheme Enhanced Family Leave Paid Compassionate Leave 25 Days Annual Leave Bank Holidays (increase with 1 day annually after 2 years of service, up to 30 days) Training and Development Opportunities Employee of the Month and Year Awards Employee Assistance Program (EAP) NHS Blue Light Card Hybrid Working (60% home, 40% in office on a weekly basis) Cycle to Work Scheme What We're Looking For: Qualifications Qualified to degree level (desirable) Governance or DPA qualification (essential) Experience (all essential) Devising work schedules and progressing to meet agreed target dates. NHS / Healthcare background Experience in Information Governance and Data Protection Experience of Audit How To Apply: Please submit your up-to-date CV and personal statement highlighting your professional background and what motivates you to apply for this role to recruitmentprimaryeyecare.co.uk Become a part of something bigger - apply now Job description Job responsibilities We have an exciting opportunity for a Governance Manager to join our expanding team at Primary Eyecare Services About Us: Primary Eyecare Services (PES) is an established provider of high-quality extended eye care services (those beyond sight testing), utilizing a large network of optical practice subcontractors across England (2000). PES currently holds and manages contracts on behalf of the primary eye care network, spanning 70 NHS commissioners and delivering over 380,000 episodes of patient care each year, with a total annual turnover of £25 million. PES is a not-for-profit company, limited by guarantee. This sees the majority of generated income pass through to frontline eye care services in optical practices. Join us and be part of a company that is shaping the future of optometry. Role Overview: Primary Eyecare Services is looking for a Governance Manager. This is to lead the Governance team in the delivery of key aspects of work across Quality and Compliance, including ongoing registration with Care Quality Commission (CQC). The role will include leading on reviewing policies, audits, DPIAs and development of resources and reports as required for compliance against the NHS standard contract. General Responsibilities: Leading the development, review and implementation of policies and SOPs. Lead organisations approach with Information Governance and Data Protection processes, including but not limited to Data Protection Impact Assessments (DPIA), reporting, investigation, training and the completion of the Data Protection and Security Toolkit (DSPT). Support procurements across the organisation. Work alongside the Quality Team Manager to prepare information in relation to the organisations CQC assurance checks and other external reviews as required. Lead and collaboration across multiple directorates to improve governance systems across the organisation. Development of departmental reports. Report writing, support the development of Annual Quality Plan, Lead the Carbon Reduction Plan, support the PSIRF Plan and other plans as required within NHS standard contract and/or ongoing CQC registration. Lead the organisations approach to Business Continuity with a review of Business Continuity Plans across the organisation and development of mitigations. Achieving and maintaining accreditations e.g. Cyber Essentials Plus, ISO accreditations, etc. Developing a team with the necessary knowledge and expertise to be able to respond effectively to enquiries from internal and external stakeholders. Compliance audits across the organisation based on commissioner requests and regulators. Support the delivery of compliance requirements for an NHS organisation E.g. Modern Slavery Act, Counter Fraud, etc. Review national guidance and provide opinion Needs to be time conscious to meet deadlines Why You'll Love Working With Us: Performance-Related Pay Pension Match up to 5% Sick and Critical Illness Pay Cover Electric Car Scheme Enhanced Family Leave Paid Compassionate Leave 25 Days Annual Leave Bank Holidays (increase with 1 day annually after 2 years of service, up to 30 days) Training and Development Opportunities Employee of the Month and Year Awards Employee Assistance Program (EAP) NHS Blue Light Card Hybrid Working (60% home, 40% in office on a weekly basis) Cycle to Work Scheme What We're Looking For: Qualifications Qualified to degree level (desirable) Governance or DPA qualification (essential) Experience (all essential) Devising work schedules and progressing to meet agreed target dates. NHS / Healthcare background Experience in Information Governance and Data Protection Experience of Audit How To Apply: Please submit your up-to-date CV and personal statement highlighting your professional background and what motivates you to apply for this role to recruitmentprimaryeyecare.co.uk Become a part of something bigger - apply now Person Specification Experience Essential Devising work schedules and progressing to meet agreed target dates. NHS / Healthcare background Experience in Information Governance and Data Protection Experience of Audit Person Specification Experience Essential Devising work schedules and progressing to meet agreed target dates. NHS / Healthcare background Experience in Information Governance and Data Protection Experience of Audit Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Eyecare Services Address Waulk Mill [2.3] 51 Bengal Street Manchester Cheshire M4 6LN Employer's website https://primaryeyecare.co.uk/ (Opens in a new tab)