Senior Credit Controller Location: Watford (Hybrid Working) Salary: £38,000 - £40,000 (depending on experience) Contract: Full-time, Permanent A well-established financial services business operating across the UK and Ireland is looking for an experienced Senior Credit Controller to join their finance team. This is a fantastic opportunity to take ownership of the credit control function in a role that offers genuine responsibility, variety, and visibility across the organisation. The Role: Reporting to the Financial Controller, you'll play a key role in managing aged debt, improving collection processes, and building strong working relationships with both internal teams and external partners. You'll be the go-to person for everything credit control - from overseeing premium collections to leading monthly review meetings with senior stakeholders. Key Responsibilities: Drive the timely recovery of outstanding balances across multiple business entities Identify risk early by highlighting potential bad debts and recommending appropriate action Liaise with clients and brokers to resolve queries and ensure smooth payment processes Maintain accurate and up-to-date debtor reports, including aged debt summaries and ad hoc analysis Ensure internal SLAs are met for all credit control-related queries, both via email and internal systems Lead monthly credit control review sessions with senior management, offering insights and recommendations Assist with payment allocations, account reconciliations, and support broader finance operations where needed Help maintain the bank portal and assist in managing the team's payment rota About You: You'll bring at least 7 years' experience in a credit control role, ideally within financial services or insurance Strong communicator with the ability to engage credibly with both internal teams and external stakeholders Confident in interpreting legal procedures around insolvency and recovery across the UK and Ireland Highly organised with a methodical approach and keen eye for detail Comfortable using Excel to a high level (pivot tables, lookups etc.) Knowledge of the insurance sector would be beneficial but not essential Positive, proactive, and solutions-focused Why Apply? A chance to step into a senior, visible role with autonomy and influence Join a collaborative team in a supportive and professional working environment Hybrid working with flexibility built in Opportunity to add value in a business that genuinely welcomes ideas and improvements Applicants must have the right to work in the UK. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration