?? Exciting Opportunity Alert! ??
Our client is anaward-winning, family-run businesslocated in the Redhill area. This fantastic company is on the lookout for an enthusiastic, courteousCustomer Service Administratorto join their dynamic and supportive team.
Salary:Competitive
Location:Redhill
Hours:8:30 16:30
The Role:
1. Oversee order processing and management.
2. Handle packing and generate invoices for sales and demo products.
3. Coordinate shipping, including booking logistics and handling sales/demo product dispatch.
4. Manage product returns, fulfil customer needs, and oversee warranty processes.
5. Arrange shipments and liaise with international couriers.
6. Respond to technical queries from customers.
7. Identify and implement process improvements.
8. Oversee facility-related tasks, including health & safety, security, and fire alarm systems.
9. Assist with stock movements within the warehouse, including receiving and dispatching deliveries.
10. Accurately record incoming and outgoing stock in the system.
11. Document procedures and processes as needed.
12. Test and demonstrate new products for customers.
13. Maintain and update systems with bundled product information and customer service updates.