Summary As an Operations Manager you will be overseeing the performance of catering operations for a number of Primary & Secondary school contracts in Hereford & Gloucester, you will lead your team in delivering an excellent food operation whilst meeting and exceeding the client's expectations The role is: 40 hours per week 52 weeks per year £45,000 - £50,000 per annum Package At Miquill, the happiness and health of our employees is of utmost importance to us and we recognise that our success depends on our people. As well as a competitive salary and pension, we also provide you with: Car allowance Private healthcare Life Insurance Enhanced parental leave Company sick pay Access to discounts designed to save you money An additional days leave to celebrate your birthday We expect all staff to share our commitment of safeguarding and promoting the welfare of children/young people and an enhanced DBS disclosure will be sought by the company. Main Responsibilities Ensuring a consistently fantastic dining experience for all customers, with any issues being addressed and resolved quickly Leading, developing, coaching and training all chefs within your area in a positive and motivating manner Providing outstanding support and guidance to the team and demonstrating a positive role model Developing engaging food offers & marketing initiatives, ensuring that we are on-trend, innovative and profitable Compliance with all Company & Client policies, site rules and statutory regulations relating to Health & safety, safe working practices, hygiene, cleanliness, fire and COSHH Ensuring that our food offering increases sales and encourages retention of existing business Ideal Candidate We are looking for somebody who currently works in a development or senior culinary role and can demonstrate creativity and flair in the food you produce. With a passion for the industry, you keep up to date with industry trends, developments and innovations. A natural positive leader who can demonstrate great teamwork An ability to demonstrate a strong knowledge and experience in business related finances, including budgets and costs Exceptional customer service skills and emotional intelligence You have working in a compliance led environment previously, and understand the importance of following policies and procedures