We are seeking a Projecy Coordinator to support and coordinate all aspects of a project from the point of enquiry to completion/invoicing to ensure customer satisfaction and achievement of planned profitability. Enquiry/Quotation Working with the Sales Team creating and sending quotations to customers. Set up a network project folder for each enquiry to be easily accessible and understandable for all users. Log and update customer enquiries/quotation on Sales Force. Orders/Project Implementation Create a Project on BaaN (CCR UK ERP system). Upon receipt of a new order, create and send customers order acknowledgements. Log and update customer orders on Sales Force. Interpret customer drawings to order refrigeration cases, equipment and materials. Create Cabinet Plant Requisition Form (CPR) and liase with Supply Chain to confirm project Cabinet/Plant orders. Using Store Wizard, select refrigeration cabinet template to enable cabinets to be ordered from the factory. BaaN – Create sales orders for equipment/materials/hire/labour etc, liaising with Supply Chain Working with Project Managers re: programme planning to ensure equipment, materials and labour are available to meet customers timelines. Allocate and arrange project labour. Liaise with Supply Chain re: deliveries in line with programme dates. Manage on-site issues – shortages/missed deliveries/snagging. Ensure correct documentation is used and returned (EHS/Commissioning) Create/update internal customer tracker documents to track tasks and progress of projects. (Excel) Liaise with the Service Department to arrange handover meetings. Address customer variations as and when they happen to ensure limited disruption to programme. Upon delivery of equipment, material, labour etc receipt purchase orders on BaaN in timely manner. Manage chargeable variations and final account to customer in accordance with Project Manager/Solutions Manager. Project Completion/Invoicing Complete BaaN closure process including reviewing costs on BaaN/Crystal Reports with Solutions Manager, invoicing and confirming any accruals. Submit final invoices to customer using email or customer own portal. Ensure any outstanding snagging complete. Liaise with the Service Department to ensure any issues highlighted at the service handover meeting are completed. Reopen projects on BaaN for any late costs. Liaise with Accenture on invoice queries via DFM. Other Support and implement the Carrier Excellence way of working, which is a structured set of identified value drivers that drive behaviour (awareness, understanding, commitment and habit), for Manufacturing, Field/Services/Sales, Engineering and Business Processes. Compliance with UK/EU law and the polices, standards and practices of the Carrier Corporation. This includes in particular, but not limited to, the Health and Safety at Work Act, the Environmental Protection Act and any subsequent Regulation introduced to support the state Acts (e.g. Manual Handling, PPE, Workplace H&S, Display Screen Equipment, PUWER Work Equipment etc. ) and the Control of Substances Hazardous to Health (COSHH). Any other tasks as may be required from time to time. KNOWLEDGE AND EXPERIENCE: Educated to good secondary or above level. Knowledge and experience of project management. Experience of directly dealing with customers. Experience of dealing with suppliers and progress chasing orders. MS Office and systems literate, knowledge of excel would be an advantage. BaaN (ERP) or similar systems. Customer relationship management. Preparation of commercial tenders/quotations. SKILLS: Communication and Interpersonal skills. Very good organisational and administration skills. Good investigative skills (finding solutions). Attention to detail. Able to work within a pressurised environment. Project Management. BEHAVIOURS: Requires little supervision. Completer / Finisher Communicative Self-starting Customer focused. Team-working Attention to detail. Flexible Change oriented. Pro Active