Since 1994, Way Ahead Care believes in providing individual care for individual people. We are proud of the quality of care and support we provide to our customers.
Everything we do at Way Ahead Care is underpinned by our four core values:
* Connecting with people
* Making a difference
* Doing the right thing
* Embracing change
By living these values, we ensure that we keep our commitment to delivering high-quality, tailored care to support and enrich the lives of our customers.
Working as a Community Care Planner, you will make a real difference to the lives of our customers and our dedicated carers. Our customers deserve the best care possible, every day of the year. You will therefore have the commitment and desire to give someone your best attention.
PLEASE NOTE: This is a 6-month fixed-term contract.
Please be advised that unfortunately we are unable to offer sponsorship for this role.
You MUST have a background in care for this role, an excellent telephone manner, and great IT skills. Experience of supporting and supervising a diverse staff group with differing abilities in a challenging environment is required. You should also have the ability to motivate and maximize staff performance to achieve the organizational goals and requirements of the service.
Location: Wellington House, Queen Street, Taunton, TA1 3UF
Shift Patterns: As part of the team, you would be part of a 3-week rolling rota.
* Week 1: Monday – Saturday - 7am – 3.30pm (Saturday 6.30am – 3pm)
* Week 2: Tuesday – Friday – 8.30am – 5pm
* Week 3: Monday – Friday – 9.30am - 6pm
Pay: £12.91 per hour
Community Care Planner Duties Include:
* Managing and maintaining the future and day-to-day service delivery rota to ensure all calls are covered with an appropriate carer, taking into account customer needs and staff availability.
* Liaising with Community Supervisors, Care Assistants, and Integrated ECH Scheme Managers to ensure staffing shortages and absences are covered.
* Compiling and delivering the Rota system to maintain the efficient and effective use of care staff.
* Ensuring Office Admin Procedures are fully complied with.
* Undertaking regular Continual Professional Development to keep abreast of legislation, policy, and best practices within the company.
* Ensuring the rota complies with health and safety and employment legislation regarding care packages and working time directives.
* Being the first point of contact for Integrated Scheme Managers, Team Leaders, and care staff regarding ongoing service delivery.
* Providing informative and appropriate feedback to Managers, Team Leaders, and Care and Support staff.
In Return We Offer Great Benefits Including:
* Free training and ongoing support in the role.
* Competitive hourly rates.
* Enhanced rates paid for Bank Holidays.
* Fixed 3-week rolling rota pattern.
* Mileage paid at 47p per mile.
* Travel time paid at hourly rate.
* Free enhanced DBS check.
* Additional holidays for long service of 5 and 10 years.
* A generous Recommend a Friend Scheme paying up to £900 for each referral.
* Free and confidential Employee Assistance Programme.
* Monthly staff lottery.
* Birthday Leave Day.
* Blue Light Card.
* NEST Pension 5% Employee & 3% Employer Contribution.
* Cycle to Work Scheme.
Way Ahead Care is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We are an Equal Opportunity employer and welcome applications from all individuals. As this position involves “regulated activity” (as defined by the Safeguarding Vulnerable Groups Act 2006), an Enhanced DBS check will be undertaken.
It’s a criminal offence for people who are barred from working in regulated activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group. Way Ahead Care is committed to safeguarding and promoting the welfare of adults and children at risk.
We look forward to hearing from you, please apply below or contact our friendly recruitment team on 01823 448321 – recruitmentteam@wayaheadcare.co.uk
Job Type: Full-time
Pay: £12.91 per hour
Expected hours: 39 per week
Schedule:
* Monday to Friday
* Weekend availability
Experience:
* Health and Social Care: 1 year (required)
Licence/Certification:
* Driving Licence and access to a car (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
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