To provide a full administration service for the medical teams across the Clinical Management Group ensuring that the quality standards of the Trust are met.
To provide support and guidance to patients, carers, relatives, company representatives and others contacting the service.
To ensure and deliver a Patient Pathway in accordance with Local and National Guidelines in relation to referral to Treatment (RTT 18 weeks and Cancer 62/31 day)
Recording of patient data through use of HISS and other patient administration systems in an accurate and timely manner and in accordance with the Referral to-Treatment policy.
Working closely as part of a multi-disciplinary team,
providing a high standard of service and liaison with patients and staff at all levels.
Previous candidate and applicant not to re-apply for this post
To ensure all Local and National Standards are applied to the Waiting List, RTT & National Cancer Targets, data quality checks, and the UHL Patient Access and Data Management Policy
• The booking of any overseas visitors, referring any oversees patient to the Overseas Patient Manager.
• Comply with private patient protocols, including arranging additional lists/ overruns of additional lists to accommodate these patients and ensure the appropriate information is shared with the insurance company/private patient
• To monitor, maintain and report theatre cancellations, including notice time given
• To ensure case notes are at the ward ready for theatre if a list is booked at short notice or the notes are within your area.
• Manage admissions and request associated pre- op assessment appointments and ensure results and notes are provided to the relevant team for this. Liaise with tertiary centres for out of area patients.
• To provide training and support to new staff regarding HISS ensuring pathways are managed according to Trust Policy.
• Responsible for timeliness, accuracy and integrity of the data recorded on paper and electronic systems
• Responsible for validation of Data Quality reports as required by the Team Leader
• Provide cover for colleagues as and when required.
• Telephone and general office duties.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
· high-quality care for all,
· being a great place to work,
· partnerships for impact, and
· research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
· we are compassionate,
· we are proud,
· we are inclusive, and
· we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
• To receive waiting list slips and make sure they are added to the system within 24 hours.
• To ensure full utilisation of theatre slots available
• Telephone and general office duties.
• To ensure all Local and National Standards are applied to the Waiting List, RTT & National Cancer Targets, data quality checks, and the UHL Patient Access and Data Management Policy
• Updating patients on hospital systems you use in your role.
• Liaise with clinicians regarding availability theatre lists and co-ordinate lists
• Ensure all patient requirements are met for admission such as transport and interpretation services as required
Please see the detailed job description and main responsibilities are included as an attachment to this advert.
This advert closes on Sunday 2 Feb 2025