Retail Manager - JSCSC Swindon
* £34,763 per annum
* 40 hours per week
* 5 days over 7
Responsibilities will include:
* Promote a safety culture and ensure your team is aware.
* Engage and manage the Retail team effectively to achieve performance targets and deliver the ESS Way Management promises.
* Ensure Compass Service Framework policies, procedures, and controlled documents are up to date and implemented correctly, including HSE & One Best Way service procedures.
* Manage stock levels, promotions, waste, and merchandising.
* Manage the retail labour, equipment & resources budget.
* Complete HR procedures for the team.
* Manage and maintain all planograms in line with company procedures.
* Complete rotas & timesheets (Ourtime) to maximize sales opportunities.
* Conduct Mid Term and End of Year Reviews with Retail Staff.
* Attend weekly Huddle and weekly Team Chats with all Retail Staff.
* Manage the team in line with company procedures.
* Conduct customer journeys and quality audits.
* Ensure all banking & daily safe reconciliations are completed in line with company procedures, and be responsible for the care & security of all company & client property, cash, stock & equipment within the retail area.
* Role model the ESS Way behaviours at all times.
* Implement all company, client & legal requirements, processes, and procedures effectively.
Person Specification
* Enthusiastic individual with a passion for working in a retail environment.
* Outstanding communicator, able to liaise confidently with customers & clients and lead, engage & develop team members.
* Minimum of 12 months experience managing a busy store-based retail environment.
* Knowledge & experience of driving profitable sales growth.
* IT literate.
* Good numeracy skills with the ability to analyse & interpret data (e.g., sales data).
* Able to work flexibly in line with business requirements, including attending off-site meetings.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including:
* Contributory pension scheme.
* Career Pathways and MyLearning programmes.
* Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
* Exclusive travel discounts with TUI, Expedia, Booking.com, and many more.
* Discounts on food shopping with Tesco, Sainsbury's, Morrisons, and many more.
* Up to 44% off cinema tickets.
* Cash rewards every time you spend, usable on a wide range of brands.
* Free wellness, mindfulness, and exercise classes.
* Share all discounts and offers with friends and family.
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments, and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels, and offices for the energy sector. We seek individuals who are passionate about delivering excellent customer service to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!
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