Sales Advisor – Head Office Location: Leicestershire Working Hours: Monday to Friday, 09:00 - 17:00 Salary: £22,000 - £25,000 per year Simon Acres Recruitment, on behalf of our client, is excited to present an opportunity for a Sales Advisor to join a growing and dynamic team at their head office based in Leicestershire. Our client is a leading retailer and importer of luxury natural stone and porcelain flooring, with a strong focus on delivering exceptional customer service. The Role As a Sales Advisor, you will play a pivotal role in guiding customers through their purchasing journey, from initial inquiry to after sales support. This is a fast-paced role that requires a highly organised individual who thrives in a customer-focused and sales-driven environment. You will be the key point of contact for customers via phone, email, and in-person, providing expert advice on products and services. Key Responsibilities Provide exceptional customer service throughout the sales process Manage incoming sales calls and offer technical and design advice Create quotations, process payments, arrange deliveries, and provide after sales support Maintain up-to-date client information in the CRM system Coordinate sample dispatches and assist the Sales Manager as needed Offer advice on product suitability, sizing, and pricing while showcasing a flair for interiors Skills & Experience Previous experience in a sales environment Experience in luxury goods or interiors (desirable) Highly organised with the ability to prioritise and multitask Self-motivated with excellent communication skills Experience using a CRM system Proficient with Microsoft Office Full, clean UK driving licence What We Offer Competitive salary with bonus structure Friendly, welcoming team environment Additional leave for years of service Sick pay after probation Employee discount and assistance programs Company events and opportunities for professional growth Optional pension scheme and the ability to purchase additional annual leave Experience: Sales: 1 year (preferred) Work Location: In person Benefits: Free parking Company events If you're an enthusiastic and customer-focused individual with a passion for luxury interiors, we’d love to hear from you Simon Acres Recruitment are acting as the employment agency for this position.