Job Advertisement:
Transport Operative
AASC, Preston, Lancashire PR1 5DP
6 month Fixed Term Contract
Full time, 37.5 hours, Mon-Fri 8am-4pm
£24,265 p lus benefits
Serco have a great opportunity for a Transport Operative to join the AASC Contract in Preston, Lancashire. Here within our Asylum Accommodation and Support Services Contract (AASC) we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a safe standard of accommodation.
As the Transport Operative, your key purpose will be to perform driving duties in line with company policies to ensure the safe transportation of passengers, furniture and rubbish clearances. You will play a crucial role in the delivery, installation, and removal of all necessary items as directed by the Transport and Logistics Supervisor. Please note, training will be offered where necessary to ensure you are fully equipped for installation tasks.
This role is field based, working across the whole of the Northwest region.
General Responsibilities:
* To drive company assigned vehicles as required complying with statutory regulations and company policies and procedures to ensure safe practices.
* To ensure that the welfare and care of passengers and their dependent Children being transported is maintained to a consistently high standard, ensuring their moral and legal rights are observed and the constant care of their property is undertaken.
* To Transport passengers and their dependent children in full compliance with the instructions, regulations and guidelines produced by Serco and agreed by the UKVI.
* To Transport furniture, white goods, appliances, and household items
* To Transport rubbish clearance of bulky loose waste, including furniture, broken appliances, garden refuse, fly-tipped, home improvement & builders waste
* To be trained in PAT testing to support the business as and when required
* To be familiar with the procedures set out for working within the rules of Serco AASC and to meet the requirements of the UKVI contract.
* To install best practice philosophy with regards to documentation and paper systems, in conjunction with daily duties.
* To maintain effective communication links with the Service Delivery Centre (SDC) and the Transport Operations team, as instructed with regards to the progress of the passengers or any other appropriate matter.
* Liaise with stakeholders and external agencies as required.
* To carry out duties as specified in the Contingency/Emergency Response Plans as directed by management.
* To liaise as required with Management and the service delivery centre ensuring that the daily working regime remains within compliance of the contract.
* To carry out all other duties in the function as directed by the management.
* To be responsible for the completion and dispatch of documentation relating to the passengers as required.
* To utilise IT systems to complete any administration, including time sensitive journey reporting.
* Responsible for personal and, if applicable, team compliance with Health and Safety, Security and Environment / Sustainability Policies, ensuring working minimise risk to self, work colleagues, customers, staff and the environment.
* Minimizing disruption practices and resolving any unscheduled delays, having to make decisions in difficult situations.
* To perform weekday shift working, Out of Hours Incl. weekend, bank holiday and overtime shifts as required. This may be subject to change due to work requirements and business need.
* To adhere to strict KPI 4 and KPI 7 timescales for authority requested movements
* Conflict management and resolution
* Perform dynamic risk assessments on all potential risks/threats during transport of Service Users or products
* To be familiar with the risk assessment process and how to access the required documents that identify the key risks and control measures
* Complete AORA incident reports to be submitted to UKVI
* To arrange routine servicing and MOT of assigned vehicle, ensuring planned and unplanned works are completed and vehicle is fully compliant
* Complete daily vehicle inspections, including tyre tread depth checks, reporting any faults/anomalies, and ensuring vehicle is booked in for required works
* Accurate completion of paperwork in line with contractual obligations for auditing purposes
* Adherence to lone working policies and procedures (Solo Protect)
* To travel within region to attend training courses and meetings
* Required to complete IT-based role specific training modules
* Report any periods of absence through Absence Manager in line with company policy
* Use internal IT systems to access email, role-relevant documentation, annual leave entitlement/requests, MyHR
* To complete Serco essentials on-line training to comply with AASC requirements
* Safe storage of COSHH items
* Submission of accurate mileage capture information
What you’ll need to do the role:
Essential qualifications and training:
* Full driving licence Cat B
* Knowledge of British Domestic Driving Regulations
* Knowledge of EU Driving Regulations and the Working Time Directive
* Excellent Geographical Knowledge
Skills and abilities:
* Organisational skill and the ability to understand detailed information
* Good knowledge of excel, word, outlook
* Interpersonal skill to form effective working relationships with people at all levels
* Ability to analyse, interpret and explain data
* Integrity and approachability
* Influencing and negotiating skills
* Good confident communication skills
* Prioritizing and working independently
* Organization and planning
* Problem solving skills and ability to make quick decisions
* Excellent timekeeping
Additional features:
* A willingness and ability to travel within the region and occasionally within the UK (a valid UK schedriver’s licence is essential);
* The post may require regular visits to other Serco office sites, and other stakeholder sites within the region.
* CRB Clearance and Security Clearance at CTC level (Counter Terrorism Check) required (Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office).
* Subject to and satisfied Immigration and Right to Work checks. Valid UK Passport must be held.
* Regular eyesight tests will be required for the driving role.
What we offer:
* Salary: Competitive salaries with annual reviews
* Pension: Up to 6% contributory pension scheme
* Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
* Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
* Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
* ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
* Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
* Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.