About the Job:
The Change HR Project Manager (2 Year FTC) is an individual contributor position. Working very closely with the VP, People, this hands-on role is a strategic and tactical role, accountable for the overall transformation and change landscape of the people function, as well as being responsible (either individually, or working through others) for the scoping through to the delivery and measurement of specific change initiatives on the people change plan, as well as future activities that arise because of their delivery. Additionally, the role manages our benefits, and the change management initiatives linked to these.
A primary objective of this role will be to work with the VP, People on scoping and implementing a new Human Resource Management platform (UKG ‘Ready’) into the business. This change programme is already underway; we are sunsetting 5 disparate, siloed systems (Cascade (HRIS), Job Adder (ATS), Skillsoft/Percipio (LMS), ClearReview (Performance Management systems), and Tempo (Time & Attendance system). The successful candidate will need to join the project as a lead role for the People function workstream lead, and help deliver the new HR system into the business.
What will you do?:
Overall Plan and Governance
* Working closely with the VP, People, identify the key change and transformation areas for the People function, arising from the overarching people plan and the relevant business’s strategic priorities, aggregating these into a change tracker for the relevant performance year.
* Review and communicate to the team, through a ‘light-touch’ RAG status tracker, progress of our change and transformation plan, and any required corrective action to keep the plan on track.
Planning, Execution and Measurement
* For each change initiative (whether individual responsibility or initiatives requiring delivery through others), appropriately analyse and plan the scoping, delivery, execution and measurement of each requirement, to include but not limited to the below:
o Tactical milestones of the initiative.
o Stakeholders including RACI perspective.
o Scope / complexity and interdependencies of the initiative, as well as any follow-on initiatives.
o The extent of research and time required, building this into the planning to meet or exceed delivery timescales, allowing for unforeseen business requirements.
o Devise appropriate measurements of success, including cost.
* Lead the execution of the change management activities, ensuring on-time delivery and within budget. Measure impact, including costs.
* Coaching and mentoring staff through the change process, where required.
* Providing regular communication updates of change progress, internally to the People team, and the wider business.
* Where required, input or lead the development of training programs to help employees understand, adapt to change, or drive uptake of change.
* Evaluating the success of change management initiatives, including measurement and cost documentation.
Benefits
* Manage the benefits consolidation change initiative, cataloguing all the required details, benefit scope and provision, and coverage across all ESP territories.
* Proactively work with procurement, two months in advance, of a contract end date, to ensure timely contract renewals, catering for procurement workload. Catalogue any cost savings or coverage changes of benefit renewals in the consolidation tracker.
* Working with the VP People, identify coverage gaps in our benefits provision and suggestions on the sunsetting of under-utilised benefits as part of the ongoing review process.
* From the consolidation exercise, working collaboratively with the Recruitment team, produce benefits guides per country that can be provided to candidates in the offer process, documenting their benefits and employee value proposition.
What will you bring to ESP?
* Solid understanding of organisational development and change theory & practice.
* Strong experience of change governance and implementation of HR information systems platforms and software.
* Desired experience of working with, or implementing, the UKG Ready Platform.
* Experience of working with the HRIS system Cascade.
* Strong understanding of how people travel through and experience the change process.
* Exceptional communication skills, both written and verbal.
* Strong coaching and mentoring skills; ability to influence others and move toward a common vision or goal.
* Excellent stakeholder management skills.
* Ability to operate individually and as part of a group; self-starter and extremely proactive.
* Accustomed to and thrives in fast-paced and high change environments.
* Experienced working to tight and changing deadlines, with the ability to (re-)prioritise effectively.
* Passionately driven by change with an intense focus on planning and execution.
* Strong sense of self-governance. Excellent time management skills.
* Strong research, analytical and problem-solving skills.
* Proficiency in Microsoft Excel, Word, and PowerPoint.
If you are…
Motivated to develop your career in Human Resources, supported by a strong learning and development culture, you are passionate about delivering service excellence.
What we will offer:
Personal & Professional Development
Within a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness.
Salary:
We offer a competitive range based upon suitability or experience. (£48-50k)
Benefits:
* Holiday Leave
* Pension
* Life Insurance
* Private Medical
* Perkbox discounts
* Car allowance
Who are we:
ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992. Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry.
Join a team that prioritizes excellence—our ISO 9001 certification reflects our commitment to quality and superior customer service.
ESP Global Services is an equal opportunity employer.
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