Employer Birmingham Community Healthcare NHS Foundation Trust
Employer type NHS
Site Lansdowne Health Centre
Town Birmingham
Salary £24,071 - £25,674 Pro rata
Salary period Yearly
Closing 15/01/2025 23:59
Band 3 Team Administrator
Job overview
Birmingham Community Healthcare NHS Foundation Trust Immunisation Team is responsible for the delivery of the national school based vaccination programme which includes Influenza, HPV, and Teenage booster along with opportunistic offer of MMR vaccinations. We deliver this service across Birmingham and Solihull.
The service also delivers the neonatal Hepatitis B vaccination programme.
We are looking for enthusiastic and self-motivated Band 3 Immunisation Team Administrator to join our team. The successful candidates will be a primary point of contact for liaison within the clinical team, giving information and guidance to patients, carers, relatives, and staff, appropriate to the role.
They will work closely with neonatal services, supporting the management of referrals for the neonatal hepatitis B vaccination programme. They will be required to work on their own initiative and organise their own workload without direct supervision on a daily basis to ensure deadlines.
The successful candidate will work closely with the Senior Administrator undertaking a comprehensive range of administrative duties, being responsible for the maintenance and updating of efficient filing systems.
Main duties of the job
To provide comprehensive administrative support to the School age immunisation team including preparing letters, minutes of meetings and other documentation. Implement and maintain central filing systems for patient records, patient information.
Undertake office duties such as photocopying and replenishing information as required. Answer non-clinical queries from clients and their relatives seeking advice.
Liaise with partners to promote immunisation uptake across the area including booking of immunisation sessions/clinics.
Person specification
Qualification/ Training
* GCSE passes in English and Math or equivalent qualification / experience
* OCR/RSA ll or equivalent NVQ 3 – Business Administration or equivalent
Experience
* Demonstrates ability to communicate with people in a courteous and sensitive manner
* Competent computer user i.e. Microsoft office systems i.e. PowerPoint, Excel
* Strong organisational and prioritisation skills.
* Ability to manage own time effectively and flexibly
* Ability to set up/manage effective administrative systems
* Manage office diary
Skills and knowledge
* Knowledge of various IT packages.
* Ability to operate all office based equipment.
* Ability to build effective working relationships within a multi-disciplinary team.
* Ability to develop and input on basic databases and to produce reports
* Show understanding of the importance of confidentiality
* Demonstrates willingness to respond effectively to customers and staff queries.
* Motivated personality.
* Excellent interpersonal skills.
* Professional flexible approach to work.
Other job requirements
* Car owner/driver
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’.
Benefits of working for us:
* Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
* Attractive relocation payment if you relocate to the local area.
* Discounts for local and national retailers
* Dedicated well-being services for all employees
* Flexible working where possible
Application numbers
Name Anne-Marie Hackett Job title Continuity & Development Senior Administrator Email address anne-marie.hackett@nhs.net Telephone number 07714 489844
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