Job Title: Office ManagerLocation: DORKING - SURREYWorking Hours: 8:30 AM - 4:30 PM, Monday to Friday (30 minute - lunch break)A dynamic and client-focused company specializing in arboricultural services. We are seeking an experienced and proactive Office Manager to oversee our office operations, ensuring efficiency and compliance with industry standards.
Key Responsibilities:• Central Point of Contact: Serve as the primary contact for customers, managing inquiries, scheduling site visits, and booking appointments.• Diary Management: Organize team schedules, appointments, and critical dates.• Financial Support: Utilize Xero accounting software for accurate quote preparation, invoicing, and payment processing.• Regulatory Compliance: Research local tree protection orders and handle planning application submissions.• Documentation: Draft Method Statements and ensure all documentation complies with industry standards.• Communication: Provide clear and concise job sheets to arborists, facilitating effective on-site work.• Accreditation and Compliance: Maintain industry regulations and compliance records for the business.• Record Management: Oversee records for vehicles, equipment maintenance, and PPE compliance.• Issue Resolution: Address and resolve any operational issues promptly.Qualifications and Skills:• Previous experience in a busy, client-oriented environment.• Strong communication, IT, and administrative skills.• Ability to manage and prioritize a busy workload...