Job Description - Assistant Executive Housekeeper (HOT0BIIB)
Job Number:
HOT0BIIB
Work Locations
Chateau on the Park - Christchurch, a DoubleTree by Hilton
189 Deans Avenue, Riccarton Christchurch 8011
Description
An Assistant Executive Housekeeper is responsible for the cleanliness and upkeep of the entire hotel which includes public areas and rooms. This position is concerned with daily operation and control of the Housekeeping Department in compliance with established Housekeeping policy and practices of this Hotel and Hilton International. This position reports directly to the Executive Housekeeper.
What will I be doing?
* Oversee daily housekeeping operations
* Routine inspections in all housekeeping areas, including public areas.
* Supervise housekeeping measures which service the health and safety of team members and guests.
* Manage staff performance issues in compliance with company policies and procedures
* Report on furnishings and installations ensuring they are kept in good condition.
* Ensure an appropriate standard for clothing, hygiene, uniform, conduct and management of the housekeeping team.
* Communicate with Executive Housekeeper on all relevant matters pertaining to the operation of the department, development of the team and opportunities to wow the guest.
* Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers - Ensure staffing levels cover business needs
What are we looking for?
* Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
* A successful track record of managing a team
* Experience with commercial awareness and cost control capabilities
* Previous experience of leadership
* Interpersonal and communication skills
* Committed to delivering high levels of customer service
* Ability to work under pressure
* Flexibility to respond to a range of different work situations
* Strong organizational and problem-solving skills
* Experience with budget management
* Familiar with Property Management System
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the
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