Synergize Consulting are currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Cumbria area.
Do you have the skills to fill this role Read the complete details below, and make your application today.
The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on a 24/7 365 shift pattern (4 shifts (2day then 2 night) on a 12.5-hour shift, followed by 6 shifts\days ‘off’ on rotation).
The successful candidate will be key in supporting the facility and the customer with their IT related needs.
The IT Infrastructure Support Specialist will be supporting the customer’s servers, networks (and associated hardware) and storage.
Therefore, they will be required to have good knowledge/experience within these areas as well as having experience within desktop services.
They will generally work, in a three-person team, to provide all services as requested by the Team Leaders.
The work will be varied from day to day and the successful candidate will be required to undertake any work which is assigned to them and that will support the facility and the customer.
The successful candidate will be expected to investigate technical issues, run diagnostics, and interpret manufacturers management tools to determine root cause and resolve technical problems.
The IT Infrastructure Support Specialist would be expected to have knowledge/experience of the following, but not limited to: Desktop Services Laptop Desktop Printer MS Office 2016 Windows 10 Datacentre Switch, Router Storage Tape archive Windows Server 2012/16 SQL Server 2014/16 Firewalls Load Balancers Security McAfee suite Trend suite Bitdefender LogRhythm RSA AD CISCO ISE Toolsets/Admin CA suite ServiceNow Network Shares Print services Licences Certificates Visual Studio Professional 2012 PowerISO 6.7 vRealize suite Unisphere Management SQL Management Studio Microsoft Enterprise Mobility Security (EMS) Microsoft Systems Management Server (SMS)