Post Title: Roofer Accountable to: R&M Operation Managers Location: Dartford Transport: A Fuelled Van will be provided for business use only Contract: Permanent, full time with potential `On Call’ requirements Hours: 40 hours per week About Breyer Group: Breyer Group is a Main Contractor specialise in the following capacities: all forms of roofing, response maintenance and external and internal refurbishment schemes. The Company has always worked in the commercial and industrial markets undertaking work on housing, schools, hospitals, walkways and has built up a sound reputation working for Registered Social Housing providers and Local Authorities giving personal, friendly, professional advice. The Company operates a proactive health & safety culture and undertakes extensive training for its workforce. We place great emphasis on quality and Breyer Group is striving for the Investors in People standard. The postholder will play a key role within a diverse and highly skilled team. Job Purpose: To assist the Repairs and Maintenance Operations in the smooth delivery of a quality customer focused service. The successful applicant would we skilled to diagnose and carry out roofing repairs to flat and pitched roofs. You should also be capable of promoting the Breyer Group PLC Brand. Ideally the candidate will demonstrate primary trade background to ensure the experience will assist in ensuring a quality and efficient delivery, multi trade experience would be an advantage. The candidate will ensure that they are organised to carry out a multiple number of calls per day as directed by the Operations team ensuring we are carrying out an efficient service within the service level agreements. Main Duties: You will have a varied workload, which usually entails based from a local strategic site office but carrying out multiple visits to properties throughout various locations when carrying out responsive repairs. Typical work activities include: 1. Day to day management of workload 2. Ensure that all works are carried out safely and to a excellent quality standard 3. Updating PDA devices with work schedules and other key information as required 4. To maintain our corporate image and service standards 5. Be able to communicate with residents Face to Face 6. Where necessary, dealing with tenants issues and complaints in an effective manner 7. Ensuring compliance with all necessary regulations, standards, and legal responsibilities relating to repair work and contractor compliance. 8. Ensure a quality `right first time fix’ service is maintained 9. Manage Impress stock within van to minimise non-working time and management of larger material requirements. 10. Ensuring the effective and proactive delivery of service 11. Ensuring the maintenance and delivery of any documentation required to agreed standard and timescale 12. To work as an integral team member as well as a mentor and coach to apprentices 13. Making decisions using specialist experience 14. Supports and manages delivery of health and safety policy and standards 15. Supports & assists the identification of the reduction of costs 16. May take part in out of hours on call system as required by the service Person Specification The successful candidate should meet the following requirements: Essential Asbestos Awareness Training Full UK driving License Desirable SMSTS Health and Safety First Aid Trained CRB check preferred Multi Trade Discipline Knowledge and experience Experience within the responsive maintenance environment At least 3 years’ experience in roofing Experience in other multi building trades advantageous Ability to operate a PDA devise Excellent verbal communication skills and interpersonal skills. Excellent planning and organisational skills. Basic understanding of schedule of rates Ability to communicate with management Personal attributes and skills Ability to maintain confidentiality, operate discretion thus maintaining the credibility of the service. Ability to work as part of a team and on own initiative. Excellent time management skills with ability to prioritise own workload, deal with conflicting demands and meet tight deadlines. An understanding and ability to show tact and discretion when dealing with members of the public. Excellent oral and written communication skills, telephone skills and interpersonal skills. Excellent planning and organisational skills. An understanding of and commitment to equal opportunities. Excellent attention to detail. Flexibility and willingness to work outside normal office hours if necessary. Ability to work within a team environment