We are currently seeking a motivated and enthusiastic individual to join a leading engineering company in Rotherham as a Technical Administrator.
In this pivotal role, you will have the opportunity to develop your technical knowledge while providing exceptional customer service. You'll manage a portfolio of customers, ensuring their orders are processed efficiently and that their needs are met with high levels of service.
This is a great opportunity for someone with commercial focus and a passion for learning about technical products.
Key Responsibilities:
Coordinate customer orders and inquiries, ensuring a seamless experience across all stages.
Proactively address and resolve any customer issues, maintaining clear and consistent communication.
Assist in the quoting and processing of customer-specific orders, working closely with engineering to obtain technical details.
Support the preparation of bids for large-scale projects, collaborating with internal teams to ensure accuracy.
Deliver accurate reporting on order status and actively manage any delays or issues.
Participate in training and development opportunities to build technical expertise.
Provide additional support to the wider customer service team when needed.
Salary: £25,000 - £27,000
37.5 hours per week - Monday - Friday
If you are a self-starter with excellent communication skills and an eagerness to learn and grow within a technical environment, we would love to hear from you!
At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you